Laura Taylor's Online Review Report Card

I had wonderful doctor there, and he was suddenly gone! in scrambling to find a new doc, They sent me to Ava. Ooh, In my 59 years, I've never ran into such an unemphatic dr. in my life! She acted as though I was crossing my meds (NOT) an made me feel cheap! Then gave me a 5 day supply of my meds instead of 30 day.Ill never go back. .Luckily, thank GOD, I found one that will save my life!

Been a patient for years...I can not say enough good things about them

I highly recommend Stuart Mishelof! He does not rush through my appointments, is caring, through and provides first rate medical care.

This review is specifically about Shirley Huffman's office/scheduling staff. I have been ignored, hung up on, and received no calls back after leaving voicemails when requesting appointments for months now. Even after the director spoke to them about why they weren't scheduling an appointment for me (Huffman requested I make a follow up appointment,) I missed the initial call and got an answering machine for hours afterwards. I left a voicemail very clearly stating who I was, what I was calling about, and my phone number, and I still haven't received a call back days later. Poor customer service, poor communication, and overall extremely frustrating because of how many times I've requested an appointment since August.

My wife has immunological conditions whose history and diagnosis are well documented by specialists who have always collaborated with our local physician. We are Camp Fire survivors where our local physician lost his home as well and our Paradise hospital was closed. My wife called Argyll and was very medically exact in her condition in requesting a medical professional that has hospital privileges so that she can continue with her monthly medical treatments for her condition. Our visit with the Argyll group was with the P.A. Garman who we were told over the phone can become her local primary care provider and who could make the necessary administrative arrangements to have her continual treatments done locally. We met with this PA and was tersely told that she was incapable of understanding her immunological condition nor had hospital privileges. My impression of this over 2 hour investment was that this individual was very limited in her medical background, unprofessional, nor willing to assist in helping to find us a suitable local practitioner. I was surprised by her lack of friendliness. This visit could have been avoided if the telephone inquiry to Argyll had informed us that my wife's need could not be met. However, I am sure that Argyll will charge her insurance for this unnecessary visit. Lastly, my impression is don't go to Argyll if you have any immunological condition other than a cold or flu.

They told us twice that our first checkup with our insurance was free. On the phone and at the counter. A month later we get a $300 bill for 'first time patient' fees they never told us about. Apparently the first physical is free, but simply being a new patient isn't (and they basically told us it was our fault for not knowing that from the start). Unsympathetically, they tell us that "no appointment goes unpaid." All they did was tell us our weight and height and that we are healthy. All we wanted was to have a physician on record. Furthermore, they never performed a blood test. How can you know if you are healthy without a blood test? "You look healthy" doesn't cut it. Leukemia, for example, is first found in the BLOOD.Absolutely terrible - we are poor college students and can barely pay rent now.Edit: Another former patient (another student) of their's told me the same story. She was told her checkup was 'free' and was subsequently charged similar hidden fees. I'm convinced they are fully intent on hiding these 'first time patient' fees with a half-lie and do not care because they know they can get a quick buck. And in the end, they'll make it YOUR fault for misunderstanding, as if the hidden fees were obvious.

We have received caring and competent treatment since we started with Argyll since arriving in Chico in 2001. Definitely NOT an assembly line approach to patient care.

A lot more than I expected based of previous reviews, we are 100% happy w the care here. Laura De La Cruz is awesome !

I have had very poor experiences with Dr Mishelof and his staff. I have multiple times where the Dr. says one thing, then when you try to call in the staff says something completely different. It seems like the office no longer cares about providing quality care for there patients.

Worst experience so far in trying to get good medical care. Maureen Breeze diagnosed me with lime desease before she even met me in her office. She did not care about my needs or even listen to me. She basically let me know time and money were all she cared about. When I did not agree with her she told me I waisted her time and was very upset. She didn't let me have time to speek and when I tried to discuss my health concerns, she talked over me and was very rude.