Orthopedic Associates of Northern California's Online Review Report Card

I have seen Dr. Helm Jones and also his son Dr. Sid Jones. Exceptional clinicians and actually great human beings who care. They also believe in trying other modalities besides just surgery like physical therapy and injection of joints to improve function and decrease pain.

Very efficient and professional services.

Always greeted by a friendly staff and minimum wait times. Good for what ails you!!

I have been dealing with an extremly sore knee for a couple of years. I tried physical therapy and exercise.It did not help. It was so bad it was keeping me awake at night. I was lucky to see Dr. Sid Jones. He took an X-ray and diagnosed almost bone on bone. A steroid shot changed my life! Dr. Jones listens and then makes a recommendation. He treated me like a person, not just a knee. I highly recommend him.

I have been coming to Orthopedic Associates for many years. I’ve had several procedures done, and I am extremely happy with the outcome. Dr. Granlund and his assistant are awesome.

Dr. Wilhite operated on my knee for torn meniscus. Nothing but problems sice surgery. First was an 18 inch long hematoma (bleeding). Then constant pain where another tool was inserted. A second MRI showed a foreign material left in my knee from the surgery. Still have pain after 10 months. OANC administration (Ms. Johnson) will not return my calls to discuss a path forward for a fix. UPDATE: Scar tissue pain from Dr. Charles Wilhite operating on my right knee is worse now after 14 months. No offer of any resolution from Orthopedic Associates of N. CA management. So far I have incurred several hundred dollars dealing with a new doctor diagnosing this situation.

I was seen by Dr Brazil twice, a broken little finger, and thumb osteoarthritis. Dr Brazil was very efficient, he answer my questions and gave his recommendations. I appreciated his expertise and his medical care.Although this is a very busy clinic, I was seen near my appointment time.

I have had the privilege of using Orthopedic Associates for a few years.The 3 physicians I have seen are great communicators, very organized and I feel very well cared for. I also feel like they value me as a patient and my views on my treatment. I am so glad I was referred to this office. I feel like the right choices were made at each appointment.Kathryn Nordstrom

Great experience all around. Very happy with my results and the care I received. Would highly recommend.

Due to arthritis, I have seen Dr. Calvin Hu for my foot and Dr. Phil Jones for my hand. Both doctors have treated me with respect as well as their office staff. The doctors care about their patients and took the time to explain the diagnosis and treatment plan. I have recovered nicely from both surgeries. I would definitely recommend OANC for future care.

One of the best run business' in town with Top Shelf Doctors. I was assigned Dr. Granlund, there couldn't be a better ortho doc in our area. ToddOkay its been 6 months and my shoulder and knee are like new. I paid a fair amount up front, $7500 my deductible. They said in a letter with a refund, I over paid....woo hoo! Great surgeon (Granlund), great staff, money back, great outcome, couldn't have been much better. Thank you Orthopedic Associates, Todd

I have seen Dr Konkin for numerous issues, from elbows to ankle. I have numerous x-ray and MRI, and like the one place continuity for these services. I have gone through numerous surgeries and am satisfied with results.Yes, I have had to wait. Yes, it can be long. I understand that the doctors are doing the best they can. And sometimes it may have been me who asked more questions and caused Dr Konkin stay more than the fifteen minutes his is allotted for each patient. I apologize.I have never had an issue with billing office, only a company they contracted with to facilitate billing patients for multiple provider services for same surgical procedure; this was years ago.

The Billing Department is crooked and will thieve your money. Dyanna Johnson the CEO, is rude and unprofessional.I had hand surgery with Dr Willhite. The surgery went great and Dr Wilhite is amazing. However after surgery when I got my cast off I needed a splint. Not one person told me I was going to have to pay out of pocket, no pre authorization to let me know my cost of the splint. I told them I had one but thought I would get a little better one. So, they just gave it to me and sent me on my way. A couple of weeks later, I got a bill for $71.00. I called the office and they said that was my share of the cost that insurance didn't pay. So I look at the bill. They charged the insurance company $400 for the splint. They were seriously gone for like 45 sec to go get the splint off the shelf. I look at the exact same item on Amazon and it's $39.99. Why would I pay double for something I could have bought cheaper on my own. Very crooked practice. I am not asking for it for free but $40 seems fair. The problem? Dyanna Johnson is the only one who can make the decision and she has avoided numerous messages to return my call for months. Her own office even stated that they have no words for how I am being treated. Dyanna Johnson has made this a much bigger issue than it ever needed to be. Tomorrow morning I am filing a complaint with all state and local agencies that I can.

The Billing Department is crooked and will thieve your money. Dyanna Johnson the CEO, is rude and unprofessional. I had hand surgery with Dr Willhite. The surgery went great and Dr Wilhite is amazing. However after surgery when I got my cast off I needed a splint. Not one person told me I was going to have to pay out of pocket, no pre authorization to let me know my cost of the splint. I told them I had one but thought I would get a little better one. So, they just gave it to me and sent me on my way. A couple of weeks later, I got a bill for $71.00. I called the office and they said that was my share of the cost that insurance didn't pay. So I look at the bill. They charged the insurance company $400 for the splint. They were seriously gone for like 45 sec to go get the splint off the shelf. I look at the exact same item on Amazon and it's $39.99. Why would I pay double for something I could have bought cheaper on my own. Very crooked practice. I am not asking for it for free but $40 seems fair. The problem? Dyanna Johnson is the only one who can make the decision and she has avoided numerous messages to return my call for months. Her own office even stated that they have no words for how I am being treated. Dyanna Johnson has made this a much bigger issue than it ever needed to be. Tomorrow morning I am filing a complaint with all state and local agencies that I can.

My PT is Mallory. She is very upbeat and we work well together. She asks questions and really learns what she can do to help me. The staff is friendly and welcoming

9 days ago had a H Jones knee joint replacement.I have had no major pain and the process was very organized.After treatment at home is excellent.I highly recommend Dr Jones and his associates at the Enloe joint replacement center.I will have my other knee fixed in about 4 months.Anyone who needs this replacement should run to Dr Jones and beg him to do you, that is how satisfied I have been, I trust him going in and love him more because of my recovery progress.Great doctors come from experience and with many options I found the best friend and Doctor I admire. Frank Covich Chico California,

Competent doctors and staff. I particularly liked the thorough explanation of the procedure and the reasons why it and follow-up care were recommended.

Very professional and a great staff!

Always great service. Everyone who works there do their jobs very well and with a smile. Also some of the best doctors around.

My wrist was shattered in an explosion and in need of surgery. Dr. BRAZIL knew what to do surgically and his confidence put me at ease. One of the finest doctors I’ve ever been to. His staff is great too. Very friendly, professional place and I highly recommend them.