Shirley Huffman's Online Review Report Card

I had wonderful doctor there, and he was suddenly gone! in scrambling to find a new doc, They sent me to Ava. Ooh, In my 59 years, I've never ran into such an unemphatic dr. in my life! She acted as though I was crossing my meds (NOT) an made me feel cheap! Then gave me a 5 day supply of my meds instead of 30 day.Ill never go back. .Luckily, thank GOD, I found one that will save my life!

I've been a patient of Maureen Breeze, FNP for over a year now. She is  easy to talk to, answers every question (I never feel rushed), encourages a healthy diet (but doesn't humiliate me if I'm not loosing quickly), she is cheerful and knowledgeable in so many areas.  She diagnosed a issue I've had for years and no one else every made the connection. I truly appreciate her candid approach and hope to have her as my primary caregiver for years to come!

This review is specifically about Shirley Huffman's office/scheduling staff. I have been ignored, hung up on, and received no calls back after leaving voicemails when requesting appointments for months now. Even after the director spoke to them about why they weren't scheduling an appointment for me (Huffman requested I make a follow up appointment,) I missed the initial call and got an answering machine for hours afterwards. I left a voicemail very clearly stating who I was, what I was calling about, and my phone number, and I still haven't received a call back days later. Poor customer service, poor communication, and overall extremely frustrating because of how many times I've requested an appointment since August.

Been a patient for years...I can not say enough good things about them

I highly recommend Stuart Mishelof! He does not rush through my appointments, is caring, through and provides first rate medical care.

Been using her for several years and couldn't be more satisfied. She is competent, thorough and obviously cares about her patient's well-being.

Worst. Experience. Ever. Dr forgot to call in my antibiotics for bronchitis twice. Dr said, "no news is good news" and then a few days later left me a voicemail saying she needed to go over my test results with me and I've now been waiting 4 days (7 voicemails, spoke to on call dr, answering system, AND receptionists) and still haven't gotten a call back to find out my lab results and now it's the weekend. AWFULLLLLL feeling!!!!!!! Then, when I called to see if my medication (insulin, type one diabetic) could be transferred to a different pharmacy closer to me that was just refilled 3 days prior I was told by a different Doctor here to "go to a clinic" to get my diabetes medication (even though it was ready at my normal pharmacy I just needed it to be transferred to a different one closer to me??) and then the receptionist hung up on me AND said she would have Dr. Stark  call me and he never did (my pharmacy was able to transfer it to the one closer to me, so I got my diabetes meds without their help. And with no communication from them). When I had my mom call on my behalf after leaving 4 voicemails about needing my insulin ASAP the receptionist (Ali) told her confidential information about what I had done at my last visit that had absolutely NOTHING to do with my diabetes. With that being said, I filed a complaint for the hipaa violation for breaking confidentiality with the civil rights department of human services and filed another complaint with the board of medicine for telling me to go to a random clinic instead of just assisting with the diabetes medicine transfer like Enloe pharmacy happily did for me. So disappointed to pay so much money to not have my calls returned within a weeks period, to be hung up on, medication forgetting to be called in, confidentiality broken, etc. I truly have never had an experience like this in my life. I've had diabetes for almost 15 years and have had insurances like Kaiser, even MediCal when I was a minor, and I have NEVER ever seen a place more unprofessional. This is my first time writing a negative review for anywhere and I'm just sickened that of all things it has to do with my health.

My wife has immunological conditions whose history and diagnosis are well documented by specialists who have always collaborated with our local physician. We are Camp Fire survivors where our local physician lost his home as well and our Paradise hospital was closed. My wife called Argyll and was very medically exact in her condition in requesting a medical professional that has hospital privileges so that she can continue with her monthly medical treatments for her condition. Our visit with the Argyll group was with the P.A. Garman who we were told over the phone can become her local primary care provider and who could make the necessary administrative arrangements to have her continual treatments done locally. We met with this PA and was tersely told that she was incapable of understanding her immunological condition nor had hospital privileges. My impression of this over 2 hour investment was that this individual was very limited in her medical background, unprofessional, nor willing to assist in helping to find us a suitable local practitioner. I was surprised by her lack of friendliness. This visit could have been avoided if the telephone inquiry to Argyll had informed us that my wife's need could not be met. However, I am sure that Argyll will charge her insurance for this unnecessary visit. Lastly, my impression is don't go to Argyll if you have any immunological condition other than a cold or flu.

We have received caring and competent treatment since we started with Argyll since arriving in Chico in 2001. Definitely NOT an assembly line approach to patient care.

They don’t care about the time. Miss taylor always late. If I have an appointment by 1:30 she come to the room in 2:00 !! I just set and wait for her!! I don’t know if am I paying to them or they pay for me??!