Center For Beautiful Smiles's Online Review Report Card
Center For Beautiful Smiles
4.8
Average Star Rating
132
Total Reviews
6
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Center for Beautiful Smiles received 92.7% positive feedback, with patients praising the professionalism, friendliness, and efficiency of the staff. However, 7.3% of the feedback was negative, citing unapproachable behavior and questionable billing practices. Overall, the practice is appreciated for its excellent care, yet it needs better transparency and patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Center For Beautiful Smiles's Reviews
I love this place! Dr. Pham is very patient and efficient with his work, I have recommended this place to my entire family. Ms. Linda at the reception is always so welcoming and willing to answer any questions, as well as the rest of the team. The work I had done took quite some time but I was handled with care the entire time, no rush & never felt uncomfortable either! I look forward to coming here for any other work!
Very accommodating, courteous, respectful, and professional!
very accommodating, friendly staffs, recommended.
I came here on a recommendation from a friend who got all of our other friends to come now too! Have been going here about a year now and have enjoyed every experience. I got my Invisalign with them and couldn't be happier with how my teeth are now 😄. They are all so lovely and really help with understanding options and explain financial support very well. If you need a new dentist I encourage you to reach out to them and make an appt!
Extremely Disappointed - Felt Like a Money Grab I brought my mother to Center of Beautiful Smile with Dr. Pham for a first appointment. She has Denti-Cal, and while that shouldn't mean substandard care, the whole experience felt like a strategy to squeeze money from us. From the start, the approach was cold. Dr. Pham seemed unapproachable and rushed. My mom didn't even receive a cleaning at her first visit, just a quick exam where suddenly several cavities and a deep cleaning were diagnosed. This was strange considering my mom had seen another dentist just 5 months earlier who found no such issues. But the real red flag came during the attempt to schedule treatment. We were told the deep cleaning was covered by Denti-Cal, but they insisted we pay $100 out-of-pocket for a "gingival irrigation with medicated solution." As a registered dental hygienist, I know exactly what this procedure is--and I know that it does not cost $100. Most honest offices use chlorhexidine, which costs around $20 a bottle. Others simply use diluted hydrogen peroxide or mouthwash, totaling maybe $3 at most. This office tried to charge $100 for something that costs pennies. When I politely refused the irrigation, I was told I couldn't refuse it. Why not, if it's not covered and optional? At that point, I introduced myself as a dental hygienist and explained that I would administer the irrigation myself separately. Suddenly, the staff said they had to "check with the doctor" to see if she would still see my mom. We never heard back. Shameful behavior. This kind of upselling, especially to vulnerable patients on Denti-Cal, is unethical and disgraceful. I will never return, and I highly recommend others seek care elsewhere where transparency, honesty, and compassion are prioritized.
★☆☆☆☆ Extremely Disappointed – Felt Like a Money Grab I brought my mother to Center of Beautiful Smile with Dr. Pham for a first appointment. She has Denti-Cal, and while that shouldn't mean substandard care, the whole experience felt like a strategy to squeeze money from us. From the start, the approach was cold. Dr. Pham seemed unapproachable and rushed. My mom didn’t even receive a cleaning at her first visit, just a quick exam where suddenly several cavities and a deep cleaning were diagnosed. This was strange considering my mom had seen another dentist just 5 months earlier who found no such cavities. But the real red flag came during the attempt to schedule treatment. We were told the deep cleaning was covered by Denti-Cal, but they insisted we pay $100 out-of-pocket for a "gingival irrigation with medicated solution." As a registered dental hygienist, I know exactly what this procedure is—and I know that it does not cost $100. Most honest offices use chlorhexidine, which costs around $20 a bottle. Others simply use diluted hydrogen peroxide or mouthwash, totaling maybe $3 at most. This office tried to charge $100 for something that costs pennies. When I politely refused the irrigation, I was told I couldn't refuse it. Why not, if it's not covered and optional? At that point, I introduced myself as a dental hygienist and explained that I would administer the irrigation myself separately. Suddenly, the staff said they had to “check with the doctor” to see if she would still see my mom. We never heard back. Shameful behavior. This kind of upselling, especially to vulnerable patients on Denti-Cal, is unethical and disgraceful. I will never return, and I highly recommend others seek care elsewhere where transparency, honesty, and compassion are prioritized.
I’m so happy with my new crown, looks so real. Recommended!
Best Dental office I have been to for as long as I remember. Front desk staff is welcoming and very helpful. Assistants are always kind & competent. Dr. Pham listened to and addressed my concerns making sure I was satisfied. Thank you team!
Center for beautiful smiles are the best. Gentle, do great work and the staff is absolutely awesome. I wouldn’t want anyone else taking care of my teeth.
I love this place, everyone is very nice and professional. I recommend this place.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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