Happy Smiles Dental Center's Online Review Report Card
Happy Smiles Dental Center
4.0
Average Star Rating
179
Total Reviews
11
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Happy Smiles Dental Center received 74.3% positive feedback, with patients praising the friendly staff and gentle care. However, 25.7% of the feedback was negative, primarily citing long wait times, upselling of procedures, and poor communication. Overall, the practice is appreciated for its patient interaction, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Happy Smiles Dental Center's Reviews
Warm and friendly staff, really on top of the care for their patients.
Reviewed On Google
These people are amazing I was worried cuz I'm always scared of dentist they make me feel so comfortable I highly recommend them
Reviewed On Google
Dr. Spencer is very patient and thorough. She and her staff are also very knowledgeable and provide excellent service! I even brought my elderly Mom in and they’ve taken great care with her.
Reviewed On Google
Exelente trabajo de mi Doctora Spencer me encantó mucho espero seguir adelante con todo el trabajo que tiene que hacer grasias a mi Dios que me la puso en mi camino le deseo mucho que me la cuide gracias
Reviewed On Google
The best deep cleaning I have ever had! Doctor Spencer and Mercedes are so attentive and caring. Thank you!
Reviewed On Google
Excellent dentist. Highly professional and flexible. They care about their patients, they return phone calls, they follow up with you after your visit and I will gladly refer anyone that needs a dentist to Happy Smiles Dental. I'm very happy I found them.
Reviewed On Yelp
Wanted a routine cleaning, got nothing. All they care about is milking insurance money. Mercedes, the assistant, is extremely insistent.. one of those people who can't take no for an answer. I had to reschedule my appointment and she didn't make it easy. Went with my wife, we were the only ones there. With insignificant paperwork (social media release/cons my forms and hefty cancellation fees), X-rays and an exam (not requested), and offers of over 1k in cleaning treatments (heard it all before), they took all the time in the world. I had knee surgery over a month ago so they refused to clean my teeth. 2 HOURS IN, they were just about to start cleaning my wife's teeth. By then, it was too late. They argued that it takes 1.5 hours for each patient on a 1st visit. How is that possible for a routine cleaning? Even after they denied to clean mine?? Then, they have the audacity to tell me that it was because it was late during the day (see attached screenshot). Completely unprofessional, blatantly in for your insurance money, and just another scam of many in San Diego. DON'T GO HERE FOR ANYTHING.
Reviewed On Google
Super quick and professional. Fixed my chipped tooth perfectly and had me smiling again in no time.
Reviewed On Google
Got my teeth done here, and I loved it, great cleaning! Staff are very kind. .
Reviewed On Yelp
Thank you so much Dr. Spencer. It is an amazing experience and I am glad my husband introduced me to you. Dr. Spencer you are warm and you care a lot. The advice you give me about my dental care and health is another level. It may not be enough with words to express my appreciation. Over all we, my family have a wonderful experiences. We feel like welcome and get the best service. We rely on you with no doubt what so ever that your advice pour from heart to our best interest. I may go on and on if I start. But one thing I would like to highlight and recommend everyone if you need to get bridge DO IT WITH Dr. Spencer she knows what she is doing with so much passion. Over all, if you want to be confident and a one time treatment go to HAPPY SIMLES DENTAL. Don’t take my word, you will be her next witness. Thank you
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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