Marque Urgent Care's Online Review Report Card
Marque Urgent Care
3.7
Average Star Rating
292
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Marque Urgent Care received 65.4% positive feedback, with patients praising the professionalism, knowledgeable staff, and quick service. However, 34.6% of the feedback was negative, primarily citing long wait times, appointment scheduling issues, and rude staff. Overall, the practice is valued for its comprehensive care, yet it needs better time management and consistent patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Marque Urgent Care's Reviews
There was a very short wait time and I could hold my spot. The Doctor and team were all professional and kind.
Reviewed On Google
The staff and doctor were friendly and professional. They cared about my health. It is a walk-in clinic and there were 3 people ahead of me and it took about 20 minutes to be seen. I highly recommend this clinic.
Reviewed On Google
Marque Urgent Care was the only health care office offering same day PCR testing for COVID that was accepted by surrounding local schools, including my daughter's~Mater Dei Catholic High School during the plandemic. Although there was many parents and students in line, the staff, nurses, and doctors remained professional, caring and supportive! Even when some parents were attempting to cut in line, and very rude and belligerent to the Marque Urgent Care Team, ALL of the staff at Marque Urgent Care remained cool, calm, and collected. The Marque Urgent Care Team's loving, caring, turn the other cheek attitude, during a stressful situation and harassment by undeserving individuals reminds me to ALWAYS go to Marque Urgent Care when in need of urgent care services. I highly recommend their team of professionals over my usual urgent care center!
Reviewed On Google
The place is clean and they took care of my issue right away. Friendly staff, I would definitely use their services again if need be.
Reviewed On Google
Favorite urgent care in Chula Vista area.
Reviewed On Google
Awesome service, nice and helpful people!
Reviewed On Google
Short waiting time, I had an appt. Front desk courteous; as well as the nurse and PA. Follow up texts were also appreciated. Thank you!
Reviewed On Google
I am very happy with our experience at Marque Urgent Care in Eastlake. My son had some issues with her allergies and we went in one morning and got in and out within 40 minutes. He was prescribed medications for his allergies and he's all good now. Everyone was super nice and the clinic is very clean, modern and organized. I highly recommend them!
Reviewed On Google
I had the most horrible experience here today. I went in for a walk in and the front desk attendant- some lady with long red wavy hair and arm tattoos was so rude to me! I understand that walk-ins take more time completely and honestly was already at terms with the fact that I would be in there for quite a while but, the womans tone when explaining that to me was downright condescending. It took her an hour to even ask for my insurance card. When my partner who I was with stood to ask about the situation for me since I had already asked and was also met with outstanding rudeness and such a dry tone like them asking was a bother to her. Following this she peered over at us from her computer with a disgusting glare. I went into this urgent care not expecting outstanding customer service but, she wasn’t even able to provide the baseline for just human decency. Find another job because healthcare is NOT for you. I have truly never been treated with such a nasty attitude from a heath-care professional. The doctor and nurses however, when I was finally seen were polite and kind.
Reviewed On Google
Prompt and courteous service
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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