My Smile's Online Review Report Card
4.4
Average Star Rating
633
Total Reviews
60
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
My Smile Dentistry received 84.8% positive feedback, with patients praising the professional and friendly staff, effective treatments, and efficient processes. However, 15.2% of feedback was negative, primarily citing poor scheduling, billing issues, and unnecessary procedures. Overall, the practice offers quality care but needs better financial transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of My Smile's Reviews
Always a pleasant vibe. Been a patient since Dr. Kassner, and that's a long time. Wonderful staff.
Reviewed On Google
Didn't feel like I had a good cleaning
Reviewed On Google
Goodness, this place is amazing. The staff the dentist the financial advisor. They’re all very nice people. I love my new dentist office.
Reviewed On Google
The staff was amazing from the moment I checked in to the moment I checked out. I was greeted by name and waited less than 10 minutes before being called in. Jenny even gave me a blanket while I waited for my procedure. The dentist was attentive and checked regularly to make sure I was fully numb. The assistants who fitted me for my night guard and checked me out were friendly and professional. I will definitely keep coming back for cleanings and other services.
Reviewed On Yelp
It was so refreshing to have everything explained to us. We thought we were good since our last dentist told us so but turns out we need a bunch of work done! We’re very happy with this place.
Reviewed On Google
I was treat professionally
Reviewed On Google
This office is amazing both Doctors are very knowledgeable and very nice. The staff is a so helpful my favorite assistant was Jenny
Reviewed On Google
The two main things I fear is getting my teeth repaired and the cost. Now that I've found My Smile San Diego I know longer have those worries. Olga and the Staff took great care of explaining the cost and answered all my questions. The Dentists and their assistants were professional and calming. Actually looking for to my next visit!
Reviewed On Yelp
Staffs are very nice, accommodating and professional.
Reviewed On Google
Dental office always takes care of me , office experience is always great. They explain everything to you. From what you need down to the billing. Staff is always welcoming. My experience here has always been comforting. Olga, explains the work needed and facilitates treatments to work with your best abilities... Thank you
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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