Pacific Dental Group's Online Review Report Card
Pacific Dental Group
4.4
Average Star Rating
357
Total Reviews
16
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Pacific Dental Group received 75.0% positive feedback, with patients praising the friendly staff, compassionate care, and professionalism. However, 25.0% of the feedback was negative, primarily citing improper billing practices, poor communication, and rushed procedures. Overall, the practice is appreciated for its thorough care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Pacific Dental Group's Reviews
As soon as U arrive U know U are in good hands.
Heavy on the hand and rude
I always have great service at Pacific Dental Group. The staff and Dentist are very friendly and the work perform is outstanding. Very respectfully, William Florez.
I couldn't be happier with my experience at Pacific Dental Group! From the moment I walked in, the staff made me feel welcome and at ease. Everyone was so friendly, warm, and genuinely caring—it's clear they truly value their patients. Dr. Lomahan is incredibly professional and knowledgeable. They took the time to explain everything clearly and made sure I was comfortable every step of the way. I felt like I was in great hands, and the results speak for themselves—my smile has never looked better! If you're looking for a dental office that combines professionalism with a friendly, down-to-earth vibe, this is the place. I highly recommend them to anyone looking for quality care with a personal touch!
This place is amazing! The staff is friendly, the office is clean, and the dentists are professional and caring. They make you feel comfortable, explain everything clearly, and provide top-quality care. I highly recommend them, definitely night and day when compared to other dentists.
I had a terrible experience getting a tooth filling here. The filling was done poorly and placed too close to the nerve, which caused intense, ongoing pain. It was clear the procedure lacked proper care and skill. To make it worse, the prescribed medication didn’t help at all. I went back, but nothing was fixed, and the discomfort only got worse. This visit left me frustrated, in pain, and without proper support. I would not recommend this place to anyone looking for quality dental care.
First exam was ok. They don't seem to have modern imaging equipment and are using 50-year-old bite wing technology with newer equipment but I guess it gets the job done. Second appointment was for deep cleaning (scale and root planing) which was performed by the dentist followed by a quick (very quick) polish by someone else (hygenist? assistant? Zero identification). My teeth still have tartar in between and on the anterior of my wisdom teeth. The person polishing missed at least three teeth. I asked for the dentist to call me and discuss these issues and, for the second time, was ignored. I just canceled my third appointment due to these issues and non-communication and I'll be seeking another provider. So, as you can read by their response, they absolutely do not pay attention to what patients tell them. They have me in their system under my formal name but I asked them three times to call me by Ben. I definitely have the right location and their response proves the continued lack of attention to detail.
This place is a very professional and highly clean facility. There’s a team of amazing professional Women that take their job seriously and have passion for it. They work on your teeth like if it was a piece Of art I highly recommend this place five stars I will give them 10 if i Could
Alma and her office of idiots are horrible with contact when it comes to their patients. I have waited two months for a procedure. Time and time again they say I will be contacted with no avail. I always had to contact them. Be extremely careful with these people as you can eventually fall into issues. I highly regard having legal preparedness with this office.
I had an amazing experience at Pacific Dental! From the moment I walked in, the staff made me feel welcomed and comfortable. The front desk team was friendly and efficient, and my appointment started right on time. My dentist took the time to explain everything clearly, answered all of my questions, and made sure I felt at ease throughout the process. The office is modern, clean, and has a very calming atmosphere. I truly appreciate the professionalism, care, and attention to detail from the entire team. I highly recommend Pacific Dental to anyone looking for top-notch dental care!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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