Sharp Community Medical Group's Online Review Report Card

Came to get a Covid exam ,didn’t get the results and I had to call and retrieve the results on my own . total waste of time poor establish meant poorly ran never will I go back. I called countless times and left messages and also sent text messages and never received a call back..

Onasis is an awesome person and made my experience great at this urgent care. I highly recommend this urgent care if you need good healthcare.

Waited for 45 minutes in the office after making an appointment and then was told it was going to be a virtual appointment because they only had one room available all afternoon even though I was already on site, sitting in their office. I was then told that their system “was down” and to go to one of their other locations. They announced that to the entire waiting room & you can guess how quickly the mood changed from patience to fury

I am absolutely frustrated with this type of service. I had a bad experience the first time my son came to get vaccinated. It’s common sense not to mix the people who come in sick for a COVID test with everyone else and they continue to do it?! There was a lady coughing and sneezing without her mask and yet they do nothing about it. I never saw someone sanitize the seats that sick patients who come in for a COVID test sit on. They continue to seat other patients in those same seats! The second time we came we had to wait 45 minutes and still nobody called my son in, we made an appointment just for that reason so we wouldn’t have to wait. I do not recommend this place at all I’d rather go to my local pharmacy to get the vaccine. As an urgent care they should know better

Literally the worst care I've ever gotten. I went to get an x-ray, was told results would take 10 minutes. Then after they sent me home without results they try charging me again to get my results

Onasis is the go-to man! He was really knowledgeable, hands on, and above all else an interactive person throughout the entire process for my visit to Urgent care. Highly recommen!

Horrible service!! Made appointment on-line. Arrived early for daughter's well being appointment and the office receptionist said there was no appointment in the system. I showed her 2 text messages I received confirming the appointment and she again said that it was not in the system and if my daughter wanted to be attended there was a 3 hour waiting period. I asked her if she could make another appointment for my daughter and she said to go online to make it. I told her that's what I had done already and obviously it did not work as there was no record of the appointment. I asked if I could speak with the Manager and she said the Manager had left for the day. At this point I was very frustrated and left the clinic. Very unprofessional clinic/receptionist.

Even though it was crazy busy … had overall good experience, really friendly staff Alexis and Christina helped me with my mom and questions we had regarding insurance. Dr. Walker was very helpful to my mom and now she feels so much better. The wait time was more then it said on the website.

Doctor Mark Chan and his office staff are awesome! Dr. Mark was very thorough and checked on things in my lungs and stomach to make sure everything was normal and was very educational about the experience. I’ve lost a few hours of sleep over being sick this last week and half but since going in today I’ve lost a lot of stress and anxiety. Luckily I’m getting my energy back and my appetite as well! Gail the office manager is super awesome and empathetic to the guest who enter Marque. Will definitely be going back to Dr. Mark @ Marque!

I made an appointment, assuming that would be better and quicker. No such luck. After waiting almost an hour past my appointment time, (50 minutes) I just walked out. Thankfully I wasn’t in serious pain so I can just make an appointment with my regular doctor.