William Eves's Online Review Report Card

Friendly staffs

Wait times are horrible. Doctors don't really care. Sorry, but that has been my experience. Others have complained as well. Waiting over an hour in Waiting area, and then, another hour wait in the room.

Horrible service. My mother in law was slipping off her wheel chair as she's recovering from a stroke and none of the staff were willing to assist my wife with at least helping her sit back on her wheel chair. The only offer made was literally to call 911. It wasn't until 2 of the drivers came in and actually assisted 40 minutes later. Then because she was immobile, they refused to even xray her. I don't understand how they didn't know this in advance and how they could just stand there and watch my wife struggle to keep her mom from sliding onto the floor. They spoke and laughed amongst themselves and ignored my wife and mother in law the whole time. This place should shut down. Their patient care and customer service dont even rate even one star, google just wouldn't let me go negative.

So far, this doctor's office seemed nice. The staff was friendly and accommodating. I waited three weeks for the apointment, but given that it is a specialist that isn't too bad. The only thing I really didn't like was the location. Chula Vista is quite a jaunt from El Cajon. I have a follow appointment in another three weeks with some more physical therapy. But for now, no surgery. Hopefully cortisone will be my new best friend. I will keep you updated.

From the moment I met Mr. Eves he came off as rude and passive aggressive. I felt a negative vibe from him and I was uncomfortable knowing he would be performing my surgery based on his personality. After looking at some reviews I confirmed I wasn’t the only person who felt like this and decided to go with a different orthopedic.

Never got to see doctor . Nut the nurses said they knew what was wrong . Would not listen about my chronic pain. Started giving me these jell shot by second shot the pain got worse. My knee now gives out on me when walking. All they cared about is was I going to finish the jell shots and was not there problem that the shots put me in chronic pain. They act like I was lying about pain what kind of nurses are these . Now I half to start over and find a doctor that deal with chronic pain. And still can not walk

It's my first time there I see comments but they where friendly there at the office and professional you have to treat them with respect and am sure ,they will be nice also they deal with so many characters and Dr Eves took care of me and Stephanie also so 5 star's to staff and everyone there TKS!!!

Dr. Eves is rude, constantly will interrupt you, will not give a timeline for treatment, and is insensitive to any pain you're going though. Only wants to give you shots for temporary relief and wait see in about 3 months, to see if it works. That took 10 mins of me aggressive asking how long he wanted me to wait in pain before his plan for shots doesn't work. He was so rude that his PA who was in the room with us apologize after he left, still doesn't FIX the problem. Front house doesn't wear mask properly and doesn't enforce masks on their patients, so you're in the waiting room with some people with mask and some without. Offices are very dated.

Terribly unprofessional practice. My husband received a referral here from his PCP through Sharp after breaking his wrist. We were told systems were down so he had to travel to his PCP office and imaging office to bring them the paperwork they would need as a new patient. After bringing in all the paperwork they had requested he was told they would not accept him as a patient. No reason was given. Now we are scrambling to get in with another specialist and he has had an untreated displaced fracture for a week.

The ladies at the front desk are rude, I couldn’t go in to wait for my mother’s appointment, they didn’t even let me sit in the waiting room when there’s no one sitting there. They say “is for precautions”. The room can accommodate around 10 people with social distancing, so it was only to show no respect or consideration to the people accompanying the patient.