Castillo Robert's Online Review Report Card

I am a previous patient of Dr. Castillo’s and called to make an appointment. I was told I needed to update my insurance card which was not a problem so I did. I recontacted and they advised I needed to have the physical card in my possession although my insurer contacted Dr. Castillo’s office. Although this seemed frustrating I waited and once I received the card in the mail I called and made and appointment. Fast forward to today I go into my appointment and after filling out paperwork I was advised the Dr. would not see me as he is not taking new patients at this time. This was a huge waste of time and extremely unprofessional in my opinion. Office staff had multiple opportunities to advise me of this before I took time off work to attend my appointment and jump through their many hoops.

Dr Castillo is one of the best caring Dr’s. He has been right on top of every medical need my family has had. And we have had a lot!! I’m not sure how long I have been going to him somewhere over 10 years. But he has always taken such good care of me and my family and we could not be more grateful.

Wow! Dr. Robert Castillo is by far, hands-down, the absolute best primary care physician I have ever found. I have been visiting Dr. Castillo for several years. I've found he has a sincere interest in the health and well being of his patients. For me, he has a 3 to 6 month routine schedule, depending on my personal health needs. If things are going well for me, I have lab tests every 6 months. If anything seems questionable, at all, the routine switches to every 3 months or sometimes more frequently. Dr, Castillo takes time to address any concerns I might have. I couldn't be more pleased the the professional level of care I've consistantly received for many, many years. 🙂

He was good for preventative. That’s it. Super old facility. Long time waiting. You are scheduled at 1pm and you will get called at 2:30pm, doesn’t matter if you are 20-30 mins early. I also took a plan treatment for these guys but when something went south and they asked you to stop the treatment then they never called me back. what kind of doctor who doesn’t know and doesn’t care about his patients? it’s been months, I haven’t heard from him.

Dr. Castillo is a great Dr… however his staff is beyond HORRIBLE!!! Very unprofessional and lazy! I called asking about a referral that was sent out by Dr. Castillo only to have his staff refuse to make an appointment for me to come in and talk to the Dr and had my questions answered with “umm yeah… like idk… ummm yeah” seriously!!! I’ve not spent all of this money on good health insurance to have someone refuse to schedule an appointment and speak like a kid in grade school!!! Looking for a new Dr!!

Great, my long term doctor.

Great, my long term doctor.

I couldn’t ask for a better doctor! He always keeps me informed and answers all my questions.

I couldn’t ask for a better doctor! He always keeps me informed and answers all my questions.

I couldn’t ask for a better doctor! He always keeps me informed and answers all my questions.

Great doctor...almost always have to wait 30-60 minutes which can be annoying!

Great doctor...almost always have to wait 30-60 minutes which can be annoying!

Great doctor...almost always have to wait 30-60 minutes which can be annoying!

Dr. Castillo is very professional and demonstrates a great deal of expertise in his field. He is always willing to send you to other doctors for a complete diagnosis. He has solved all of my problems rapidly and with the least painful solution.

Dr. Castillo is very professional and demonstrates a great deal of expertise in his field. He is always willing to send you to other doctors for a complete diagnosis. He has solved all of my problems rapidly and with the least painful solution.

I highly recommend Dr. Castillo for medical care he is worth the wait.

I highly recommend Dr. Castillo for medical care- he is worth the wait.

DR. Roberto Castillo is a GREAT doctor! He listens, cares and goes above and beyond for his patients. My family and I have been going to him for 9 years......

DR. Roberto Castillo is a GREAT doctor! He listens, cares and goes above and beyond for his patients. My family and I have been going to him for 9 years......

My daughter, my wife and I all enjoy the care of Dr. Castillo. He is more than thorough, and simply outstanding.He's the best.