Thomas Donaldson's Online Review Report Card

I have seen this doctor 3 times, my 1st visit I had to wait 2 1/2 hours. My second visit was the surgery. My 3rd visit was for follow up and I had to wait 1 1/2 hours. My last visit I left after waiting for 1 1/2 hours and then was told I have 6 patients in front of me. My time is valuable but this doctor has no consideration for the patients time.

Definitely don't understand the hype. He was recommended by a co worker that had mild knee problems, but Dr Donaldson did a partial knee replacement on him. Booked 3 months out, then my appointment got cancelled. Rebooked for 2 months out. Appointment was at 230, drove an hour to his office and checked in at 210. Was told he was an hour behind. Fast forward to 430 and i finally get called back. Fast forward to 510 and he finally comes in. 3 hours after check-in and im seen. First thing he says is "you're too young to have knee problems." Mind you, 3 combat deployments and 10 years in the Marine Corps say otherwise. He never asked my pain level. Never asked my day to day activities. Never asked about sleep or the pain im in. Never read the my Drs notes from my MRI. Never even asked about how many injuries ive had. Never knew that im 100% disabled and have constant pain, not discomfort, pain. Long story short, very disappointed in this experience and him making up his mind prior to meeting me and telling me im too young without asking me anything, seems wrong. Im sure he's a great guy, but not at all what i expected.

Great doctor. Would recommend him highly.

Very happy with the successful results of a total right knee replacement that had been botched by a Dr. Poncee in Hemet CA. and a total left knee replacement that was successful. It's been 3yrs and I am pain free walking my 2 dogs 2 miles a day.

I have been struggling to try to reschedule my family members surgery since Covid shut everything down. Typically Dr. Donaldsons office staff is pleasant. However I cannot keep silent on the rudeness of Lori (not sure on the spelling). She is the scheduler. I don't even have words for her behavior but I will try. She could never be wrong, never be mistaken. She knows all. She treats people horribly, the way she thinks she can talk to people is absurd. I will never recommend this doctor and will spread the word to do whatever you can to NOT go to Dr. Donaldson so that you will never have to deal with that miserable woman.

I am 32 and had had 6 knee surgeries prior to seeing Dr. Donaldson. To say he changed my life is an understatement! I can finally chase my 3 young boys again and live a life without pain. He gave me a partial knee replacement. Thank you Dr. Donaldson!!

Dr Donaldson is an amazing Dr. I was diagnosed with bone cancer 20 years ago and have seen almost every specialist in SoCal. dr Donaldson is literally the best. I have had surgeries at UCLA and seen all Dr’s over the years. My experience with Dr Donaldson has been the best. He completed a very risky surgery that UCLA refused to do and he gave me my life back. I am forever grateful for this surgeon who also has amazing bedside manner.

Amazing Dr, so gifted.... My life is so much better after the knee replacement he did for me :)

Never told me my hips were recalled, have had trouble for over 20 year and few operations after him poisoning of my blood, Now bones have to be split to get his work out with a major surgery. called his office meny times never a call back to me don't go to him if you can help it, legal advice now. Thanks doctor Donaldson for never trying to help or get back to me after you ruined my life. Sham sham on you. You acted like a friend I guess you liked my insurance company better as a friend and more operations to come🤔😡

I have only gr8 things to say about him. He does 1 surgery on Friday's to help a veteran. He has a busy schedule. As a veteran this means the WORLD to us. It's so much better than the political saying of "thank you for your service." He picks a veteran with a special case and he gives his time with doing a surgery I was that veteran! Hes done 2 on me so far and I have 2 more to go, I hope its him. God bless him and I thank him for his dedicated service!!!

He has taken amazing care of my wife. She can flex her leg for the first time in 3 years. I have never seen a doctor be such a proponent for his patients. You do what he asks and he does everything he can to get you to your goals and fix you orthopedic needs. I wish there were more doctors like him in every field of medicine. To boot, he has a great attitude towards his patient and what use to be called "bedside manor". This is the orthopedist you are looking for!!

If you are looking for a perfect bedside manner you are looking for the wrong person here. If you are looking for an excellent orthopedic surgeon Dr. Donaldson is who you want. He did an excellent job with my knee replacement. I like his personality but he's not for everyone, but his personality was not replacing my knee. Many surgeons who are good in their fields are booked solid and over book their appointments. I always take a book with me to pass the time. I expect to be waiting. People who are complaining about his demeanor need to get over themselves.

Excellent result with good pretreatment consultation. He spent time explaining all the details. Very comfortable in just a few days with no substantial pain at any time

Dr. Donaldson changed my life completely. He was very knowledgeable, competent, very positive, and very comforting. I can walk normally now with my new hip!!! Thank you!

Dr. Donaldson Is the best ortho surgeon I have had. He did Two hip revisions on my left hip. I was on crutches for years prior to seeing him. I was walking after the first surgery. The office staff has a BIG turnover, so they don't know who they are talking to. The follow-up after surgery is lacking. Many of Dr. Donaldson patients" fall through the cracks". If you can wait for hours (3 or more) Dr. Donaldson is for you. The bad rating is for the office staff!!

I had both anterior hip replacement surgeries on both my hips, one may 2018 and the other October 2018. It is now March 2019 and I am walking 2 miles a day pain free! Dr. Donaldson was a blessing from God.

I had my knee replacement in 2013, I’ve sent many friends to him, my husband also had a partial replacement. He is the most knowledgeable, kindest Dr ever. The staff very kind. I highly recommend Dr Donaldson.....

Had knee replacement 7 months ago. Dr Donaldson never saw my husband after surgery was over to give a report to. I never saw him until the following day. My first post op appointment he said “I fell through the cracks on instructions for rehab” Thank God I knew a PT persons to contact. With each visit pre and post op to Dr Donaldson’s office the wait always exceeds 2 ½ hour to 3 hours. He is so overbooked without regard for his patients well being. It feels more like a cattle call then patient care. I would never recommend him.

If there was a no chance in haide stab, I would select it. He's an arrogant jerk who needs to go back to school. He did 2 hop REVISION surgeries, Both failed. I had to go to Cedars in LA. so they could fix the hillbillies' screwup plus I contracted staph and MRSA . no I wouldn't refer him. He terrorizes his staff to the point where they act like beaten dogs.

I WENT TO SEE DR. DONALDSON TO GET A SECOND OPIONION OF SURGEY I HAD THAT THE DOCTOR HAD CUT