Ruth Rubin's Online Review Report Card

Signed on for thousands of dollars to be a concierge patient.  Sent WRITTEN instructions to not charge my credit card for quarterly fees before they spoke with me. They charged me without speaking to me first and my husband was still with his concierge doctor.   Tried to make a simple zoom appointment with the incompetent staff for weeks.  Most times I called the line was busy and when I did get through I was put on hold. Then when I told a friend (whose husband is a doctor) she informed me they had the same issues with Dr. Rubins staff and quit her practice.

sdf

Absolute worst doctors experience with Dr. Rubin. Id give 0 stars but yelp makes us give 1 minimum.So, I spoke to the office about my appointment for a womens checkup and asked if I can get shots for my upcoming intl trip. They told me to ask to Dr. Rubin directly about the shots.When I arrived at my appointment, Dr. Ruth asked me about my race, in conversation, and made some inappropriate comments.Then after my exam, said to me How are you suppose to help other people if youre not taking care of your own health? in reference of me being a board member.She even said I know Im scolding you like a mom.Lady, Im in my mid 30s.Extremely unprofessional. I was in such shock that a physician would talk to me that way.I wanted to finish as soon as possible I asked her about shots for traveling so I could go on. She then starts yelling at me its very inconsiderate of you to ask me about shots when I have other patients waiting.I have never been so upset after a doctors visit I cried when I got to my car. It was dreadful to be treated that way.I wish I had the awareness to speak up in the moment but I was in such utter shock as no physician has ever been so unprofessional and rude.Doesnt matter if she had a bad day before my appt there is no justification to treat a patient, a human, in such a condescending and unprofessional way.She goes down as the worst doctor. Avoid this doctor at all costs!!

We adore Dr Rubin, Chloe and her staff. She is intelligent, conscientious and personal.  We appreciate being in the care of a great doctor!

Dr. Ruth, as her patients refer to her, is worthy of a stellar rating.  I have been a patient of hers for over a decade and feel that her ability to listen, assess, guide, treat, refer if necessary is just what I want/need in my physician.  She is a doctor with so much experience, it gives me confidence to address any concern I might have.  There is no formulaic treatment in her office.  And, I am grateful to her team of supportive and competent professionals at Dr. Ruths side as well as behind the desk, who keep the place running as well as it does.  My calls are always greeted warmly and most importantly my needs are always addressed.  In todays corporate medical world, she is  an independent practitioner who treats her patients in their best interestsalways.

Dr. Rubin practices a science based medicine with a healthy dose of honest and human bedside manner. She encourages my progress toward my health goals and at the sane time provides all the necessary information I need. I highly recommend Dr. Rubin as your primary Doctor.

Dr Rubin is fantastic.  For different things, I have been to the Dr more times in the last two years than I have in the rest of my life.  Dr Rubin is attentive, her staff is friendly, and she usually has same day appointments available.  I would highly recommend her.

I was satisfied with Dr. Rubins services for several years. Nothing special, but no problems. However the transition to concierge services, was terribly managed with existing loyal patients. Patients who did not sign up for this program were dropped without adequate or clear warning, including suddenly refusing to fill important prescriptions, just to bridge a sudden unexpected gap in my care. I literally went without medication because I could not get an appointment with a new physician fast enough. Paying an extra $1800/year made no sense for me, and Im sure many others. Most importantly for those considering Dr Rubin she lists herself as accepting new patients on several health plans, which is totally misleading because she only carries patients who accept and pay for the expensive concierge program. Her staff also denies she accepts Health Plans where she is listed as in network.

Dr. Rubin is my doctor. I have also gotten to see her also care for a client of mine who was 90 years old. She took excellent care of all of his needs and was always available by cell phone. She responded, even when I called her in the middle of the night to talk to hospital staff about a medical decision for this client. She also has the right connections in the community. When she couldnt take care of something, she referred me to specialist who could help. She takes time to listen before prescribing medicines and I feel fortunate to have her as my doctor!

if i could give dr. rubin more stars, i would.i was randomly assigned to dr. rubin through my healthcare plan without having a clue who she was and what to expect, i have seen her twice in the past couple of months and could not be more impressed with her level of care and concern. she is warm and kind and genuinely cares for my wellbeing. she dispenses her advice with humour and understanding without judgement.since my two appointments, she has followed up by phone as well as email to ensure that i am scheduling and  getting the treatments i need.i wish i had found her sooner and i wish i could afford to continue as her patient under her concierge service.healthcare insurance is an ugly business especially for the medical professionals and i do not fault her at all for taking this path.i would urge anyone who can afford it, to go to her without any hesitation.