Alison Omel, PA-C's Online Review Report Card

Roxanna is a super attentive and wonderful PA. She really listens and cares about you as her patient. I am always so thankful after meeting with her that I have such a supportive pcp and know I’m getting great care.

rudest desk lady i have ever met, i just asked what the wait time was and she was very unpleasant. go somewhere else!

I was in and out in very little time. Always a good experience.

I really wanted to take this time to write this review because my experience at Costa Mesa Urgent Care was so great and I am so appreciative and thankful for all the help that I received. This was my first time here and the day I arrived, I was helped right away by Denise and Rebecca. I felt immediately calm, and when Cassandra came in to see me, she eased all of my worries and concerns and gave me excellent advice and counseling on how to maintain and improve my health. It genuinely feels like a Family atmosphere here, and I felt like I was at home because everyone truly showed that they cared about me and my well being. I left here with such a piece of mind, and I really wanted to share this experience to let Costa Mesa Urgent Care how grateful I am. Thank you once again to Denise, Rebecca, and Cassandra.

Smart thorough easy to talk to, good listener, Dr. Lee is very good.

I signed in online for an appointment - made it to the facility. The receptionist was the absolute most condescending and non-helpful or solution oriented receptionist I have ever interacted with. Especially for a medical office that should be approachable, problem solving and caring she was the exact opposite and kept blaming "California State Law" for her attitude. When I explained to her I wasn't told when I booked the appointment I needed to have a printed out and signed workman's comp form she blamed her co workers for not explaining and when I asked for solutions on how to get it printed she again kept using the "California State Law" excuse. We need helpful, kind, and solution orientated people and not degrading, rude receptionists at the first point of contact for especially medical offices where people are already in pain and suffering. Spare yourself and go to another clinic.

Roxanna is great. She cares about my well-being and covers all the bases. I feel comfortable talking to her about my needs. I also like the follow-up from the office staff. I'm grateful for Dr. Jared Williams, too, he is the best! It's just a great office to refer my people to.