Randall C Gilbert's Online Review Report Card

I called for my second visit and they said, dr Gilbert is retired. Beware if they visit you for the first time there might be no second time and you will waist your time and money.

This guy retired by having his staff give patients a phone call not a letter. Nothing was wrong with him he just retired. The worst thing he didn't stay on for a month so patients could find their new doctor or get prescriptions they may need.

Dr. Gilbert's office was a waste of my time. Staff is terrible on the phone, if you can get through. Staff phone mannerism needs major work to address attitude and rudeness. There are never reminder calls for any follow - up appointments. If you are good about getting labs done two weeks prior to your appointment, DO NOT expect a follow up call from Dr. Gilbert's office to address changes to one's medication regimen especially when vital organs are involved. That being said, I was on high dose MTX so my poor kidney and liver lab results revealed elevated levels and should have been addressed for regimen changes promptly and NOT two weeks later! This office is super LOW tech as prescriptions are still provided on paper and MD encounters are still documented by pen and paper ... HELLO it's almost 2022!! This doc office needs major tech upgrades pronto. I suggest to first start with teaching staff on how to answer the phone promptly. I see staff members on mobile devices frequently so really there should not be any issues. As for Dr. Gilbert himself, he does more talking then listening. For any doctor that disregards one's past treatments that failed and pushes it on you again I recommend to find a new doctor immediately. If you just want to get pills pushed on you then this might be the doc for you.

When they do answer the phone, which is very rare.....The male staff member answering the phone likes to hang up on you. He is very rude. Needs to work on his customer service.Disrespectful. Frustrating in the least.He has done it more than once. smh......When they do answer the phone, which is very rare.....The male staff member answering the phone likes to hang up on you. He is very rude. Needs to work on his customer service. …More

If I could give no stars, I would. I went to him during high school and was always uncomfortable. My dad still sees him and was recently refused his lab results. Pretty sure that's grounds for a lawsuit. Additionally, it creates mistrust in doctors among minorities. Highly would recommend seeking another doctor if you have him, or are looking into going to his practice.

When they do answer the phone, which is very rare.....The male staff member answering the phone likes to hang up on you. He is very rude. Needs to work on his customer service.Disrespectful. Frustrating in the least.He has done it more than once. smh......

I was referred to this doctor by my primary doctor and no one has answered the phone or returned my calls requesting an appointment for 2 months. I checked to make sure the number was still correct and that he’s still practicing and it seems so. In my search I read some negative reviews, so I suppose I should be grateful they didn’t take my call. I’m requesting a referral to someone else, now.

He came in the room for three minutes. Didn't ask me anything about my diagnosis of lab work or symptoms. Just asked what meds I was on. When I said one wasn't working he did nothing. This man doesn't deserve to have a medical license. Stay away from him

I was referred to this doctor by my primary doctor and no one has answered the phone or returned my calls requesting an appointment for 2 months. I checked to make sure the number was still correct and that he’s still practicing and it seems so. In my search I read some negative reviews, so I suppose I should be grateful they didn’t take my call. I’m requesting a referral to someone else, now.I was referred to this doctor by my primary doctor and no one has answered the phone or returned my calls requesting an appointment for 2 months. I checked to make sure the number was still correct and that he’s still practicing and it …More

I was given a referral to this doctor so I’ve been calling and leaving messages for2 months. No one answers the phone or returns my call so I’m asking my primary for a referral to someone else. I came here and saw the other negative reviews so I think I lucked out that they don’t answer.