Jacob Johnson's Online Review Report Card

Took me in the same day. Well-staffed. Doctor was busy but thorough. Pleasant office, people are friendly and caring.

I met Dr. Johnson and his team about 4 years ago. At first I was apprehensive as I had a bad experience with other ENT doctors at Stanford Hospital Emeryville. I was really impressed with Dr. Johnson. He is so thorough and gentle and kind. He takes time to listen to his patients and he has an excellent memory. He remembers everything I said to him 4 years ago. He operated on me in Feb 2022 and let me tell you, I probably called and emailed Dr. Johnson's medical assistant team a million times, and they were so prompt to give me a satisfactory answer every single time. Thank you Zoe and Emily! The hospital I had the surgery at, I had to stay overnight and every single nurse who came to check on me also said Dr. Johnson is the best. My surgery was a success and I can't tell you how happy I am with the outcome. Dr. Johnson is the best and I trust him 100% with my health! Also he has a great sense of humor, which helps. I am so grateful to him and his team for taking such good care of me.

My whole family comes here to see Dr. Johnson. It's been few years now and each time he is very thorough and really hears what issues you have and answers any questions you have. Very knowledgeable and very attentive to his patients, adults and child alike. We are self pay patients because we got Kaiser, but there's no doubt we would choose Dr. Johnson to take care of us when we need an ENT specialist.

Front desk was pleasant and efficient, Dr. Johnson was outstanding. Told him my complaint, he went to work immediately, fixed the problem and was very thorough, told me why other treatments by other doctors had never worked for me, told me what I could do at home and gave me lots of information. Excellent doctor - I'm so pleased to have found him.

Front desk was pleasant and efficient, Dr. Johnson was outstanding. Told him my complaint, he went to work immediately, fixed the problem and was very thorough, told me why other treatments by other doctors had never worked for me, told me what I could do at home and gave me lots of information. Excellent doctor - I'm so pleased to have found him.With SF Otolaryngology/Sonoma, second Tuesday of every month. Well worth the wait!

He's among the best in the world. I would end there, but Yelp won't let me. He's my favorite doctor. He spends a ton of time with you, though I don't recall excessive wait times, so I'm not sure how he pulls that off with such a busy practice. He is very, very conservative when it comes to prescribing surgery or other interventions. He diagnosed and treated my sleep apnea, which literally changed my life. Let's see if I can end there.

Know why the senior nurse at my kids' pediatric practice recommended him and used him for her own kid's tonsil removal. We wanted the best person who has enough volume that they really know what they are doing to remove my kid's tonsils. The support staff worked carefully with us so we could have the tonsil removal done in a real hospital covered by our insurance where I felt my kid would be safest.

I read some of the reviews and realize that some will have bad experiences for one reason or another. All I can say is that this doctor, for me, was exceptional. To make a long story short, I was three weeks-post nasal surgery for a deviated septum, when on business in CA I suffered a severe nose bleed. After initially going to the ER, the problem persisted. Once I made my way to San Fran a couple of days later, Dr. Johnson's staff was able to squeeze me in due to the nature of my emergency. He was professional, polite, courteous, candid, and so on. And, clearly skilled. He asked many questions that the previous ER docs and urgent care folks hadn't asked. It helped get to the right place. I even needed to come back later that day, once I heard from my primary doctor in NYC, and he said, "Just go hang out, eat some lunch, and come back when you can." I did, and he took me as soon as he could. His medical assistant, Kay (if I'm spelling it right?) was great, as well. Thank you so much for making a very difficult experience for me more manageable. On my second visit back, I even brought some treats from Starbucks - that's how accommodative and friendly they were. It honestly doesn't get better, in my experience.

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Kind, compassionate, and a highly skilled surgeon. I have nothing but good things to say about Dr. Johnson.