Sutter Health Foundations & Affiliated Groups's Online Review Report Card

Worst UC Davis urgent care I have ever been too. Front desk receptionist is rude and can’t answer basic questions. The doctor I seen misdiagnosed me at first and slot of the information I was given by him was completely wrong!! Also don’t bother to see if they will fix there mistakes they will just leave you on hold for hours at a time as well.

Terrible service. Fifty minutes of paper work. Never was treated. All the staff did was shuffle papers.Never will I go back to this place and neither should you.

My brother and his 2 friends where at this clinic to have a travel to hawaii covid test , before they did the test they told staff an old lady if the test its approved for hawaii and she said yes it does so they did the test went to hawaii and at the airport they were told the covid test was not approved for hawaii they paid $130 for the test and now they are in quarantine . I called office and spoke with Teresa the supervisor and after i explain the situation si hang up on me shame on her this is not how you as a supervisor treat your pacientes ,this teenegers lost lots of money not been able to enjoy this vacation and stay in the hotel for 10 days do to somebody's mistake and this Teresa supervisor does't give a dam and hang the phone on us shame,shame,shame on you Teresa we will take this clinic to court

This place sucks. I'm not going into detail. I had posted a review before and it's not here anymore so why waste my time. But they turned away my one year-old son because the receptionist couldn't be bothered checking his insurance.

Long wait time with no other patients, rude and unprofessional staff, dirty facility. Doctor was good but I wouldn’t recommend going here unless it’s your only option.

Really friendly and attentive care every time I go to this urgent care. People in Davis have a PhD in complaining, the negative reviews don’t reflect the qualify of care I have received. This Urgent care is way cleaner and more helpful than any one I have gone to in Sacramento

The person at the front desk was not at all helpful. I was the only person waiting when I visited but it took them a LONG time to get to me. The doctor/nurse both were not wearing gloves while examining. I would not recommend this place to anyone requiring urgent care.

Extremely rude receptionist, who yelled at me. Do not recommend

I booked appointment online for COVID test and when I went to the urgent care, there was a sign on the door saying "if you have appointment for COVID testing, stay in your car and give us a call" so I did call them from my car and after they put my on hold for over 5 min, she said we don't take appointment online, you need to send it through email and we cannot take you today, you need to come after 2 days, knowing I'm coming from Sacramento to Davis and I need to take time off from my work.Really bad service and disrespectful of people and their time.

My daughter has high fever and terrible cough and we took her to Sutter Davis ER. After sitting in the waiting area for over 4 hours, we decided to look for alternative. We found this urgent care in Davis (must be new, since we have never found them online before) and decided to give them a try.Fortunately they took our insurance (Great Western Health Advantage) and the registration process was quick. The facility is clean and spacious. We saw the doctor quickly and were happy with the service we received. In the future, we would consider going back to this urgent care.