Jonathan D Ou's Online Review Report Card

The doctor is good but the administrative staff is terrible. I made a lot of calls just to make appointments and then I needed to be referred after seeing the doctor. I waited for more than a month without notice so I called again to find out that the referral requires me to check the information online to check the status and then see that the status is approved but I need to make an appointment by myself and the referral clinic is 50 miles away from my home. Nothing to say

The doctor is good, but the administrative staff is terrible. I made a lot of calls just to make appointments, and then I needed to be referred after seeing the doctor. I waited for more than a month without notice, so I called again to find out that the referral requires me to check the information online to check the status, and then see that the status is approved, but I need to make an appointment by myself, and the referral clinic is 50 miles away from my home. Nothing to say

I have been a patient of Dr. Ou for over 5 years.  He is a very knowledgably and I have every confidence in his treatment of my health.  I would highly recommend him to anyone seeking a doctors who sincerely cares for the health of his patients.

Dr. Ou. is always able to see me when I have a problems. He is always professional and his entire staff is helpful. I have been his client for several years and and plan to continue to use his services.

First visit with Dr. Ou. Hes very personable and easy to talk to. The staff are nice and the process is quick.

Worst experience ever... have him in my insurance card, the staff told me that they are not seeing new patients... then why bother even open to public, make it a private service then. Beyond ridiculous, stupid healthcare system that we have...

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Both my parents see Dr. Ou and love him.  The reason why I'm writing the review is because last month my mom was very ill and her regular PCP was closed and since my father had been seeing him, I suggested why not see if he can see squeeze her in.  Dr. Ou's office was able to get my mom in to see him as a new and ill patient and he took very good care of her.  He advised that if she continued to feel bad to go to ER and we ended up doing that. So once discharged we scheduled another follow-up appointment and again he was wonderful.  Dr. Ou has the best bedside manner with dealing with patients.  My mom has completely switched to having him as her PCP.  His office is nice and easy to find.  Dr. Ou is a young and very smart guy & is up to date with electronic health records and submits her prescriptions electronically.  I have actually recommended him to other family members.  I wish I could see him myself but I have Kaiser HMO, so I can't.

My wife and I selected Dr. Ou several years ago as our primary care physician when we changed insurance companies and our former physician was no longer in the network. We have both transitioned to Medicare Advantage. Dr. Ou is a younger physician who stays on top of the current medical literature which is important to us. He is easy to talk to and its generally possible to get a sameday appointment when necessary. We have been very happy with Dr. Ou and recommend him highly.

Dr. Ou is an excellent physician.  My wife and I have been patients of Dr Ou for nearly four years, and we chose him in part because of his age. As a younger doctor, he stays informed on current medical and pharmaceutical issues, and has demonstrated excellent knowledge and skill.  No hesitation to recommend him to others.  It's usually possible to get a same-day appointment because the office does not overbook appointments just to keep the waiting room full in spite of no-shows.  There have been some "front office" lapses, such as responding to mail-order Rx refill authorizations, but a phone call usually resolves the issue.   Electronic access to medical records online is a plus, but the complete file is not visible (such as office visit notes).