Sonia Molina's Online Review Report Card

I recently went there as I was referred by another dentist who couldn’t handle my issue. I did my research too and ultimately agreed that I’d go with her. When I got there I was helped right away and her assistant was very receptive and even sympathetic to my anecdote about the pain I’ve been having. She got straight to the point too. However when the doctor came along she just said a few words and wanted to walk away. I honestly didn’t even hear part of her prognosis bc she was wearing a mask (which is fine), but at least stick around to help me understand or make sure I clearly hear you. So Naturally bc this is my MOUTH and I’ve been in immense annoying pain, it felt rude that she just wanted to hash out a few words and go about her merry way. Her demeanor felt like she didn’t want to give me the time of day. This is after your assistant did all the work and gave you a synopsis and while I understand that perhaps there may be others that merit some additional attentiveness it doesnt mean that my concerns shouldn’t be addressed. I was referred to her bc she’s very well respected and I was hoping that she’d be more sympathetic. It almost felt like my questions were “forcing” her to stick around and it wasn’t until I was persistent that she proceeded to give me an explanation I understood. I’m going to you bc I don’t know what’s happening and to hopefully obtain a prognosis that will remedy my issue. All it took was a few extra minutes of your time to be concise, LISTEN and not walk away as your answering questions. Ultimately I understood and I appreciate that. But I’m giving 4 starts bc it just seemed so blasé to her that I had these concerns. I know you see this everyday but not every client is the same and this experience was a bit disappointing because I’ve been in so much pain and my last dentist gave me this attitude too when I expressed THE VERY SAME CONCERNS. And then Only to go to this doctor and get the same dismissive attitude. I’m glad that at least her staff was very kind and attentive. I wouldn’t normally write something so lengthy but when someone is in pain, taking a few extra minutes to “feign” concern and sympathy wouldn’t hurt.

I was referred to Molina Endodontics here for a root canal. Around 2 month later, my gun and chin both swollen and hurt. The X ray showed the area around root and top floor broke. After opening my tooth, Molina knew that area would become fragile, and root canal WOULD NOT WORK for this tooth, then she still proceeded to do root canal, and claimed my insurance to exhaustion. She did not admit her fault and refuse to do any treatment. Her proud attitude came from her title of “board member” of dentistry association? Or her husband is a lawyer? I would never ever go to this clinic again!

Dr. Sonia Molina and her staff were incredible. The front office staff is friendly and very helpful. They were very nice over the phone when booking my appointment as well. They were able to get me in the very next morning because of the urgent nature of my visit. They were actually able to fit me in the same day to do my procedures. Dr Sonia Molina explained my options and her recommendations very clearly. She also spoke with my existing dentist to review her recommendations. Christina assisted her for my procedures. Dr. Molina has excellent bedside manner and she is very caring. They made sure to schedule my next appointment to get my stitches out before I left. They also gave me verbal instructions for my after care and sent me home with a print out detailing my after care . I would recommend Dr. Molina and her staff to anyone that needs endodontic work. The office itself is beautiful and clean and has great decor. It has a very calming and relaxing environment.

Dr. Molina is the GREATEST dentist everrrrrr!!! I was soooooo nervous but she assured me that everything was going to be ok...and it was. She is very ...

extremely professional- friendly staff