Roy Saenz Md's Online Review Report Card
4.1
Average Star Rating
58
Total Reviews
0
Recent Reviews
6
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Roy Saenz Md's Reviews
Why do they put you on gold for more than 9 mins, I just want to make an appointment to become a new client.
Very good doctor. Very thorough and gives every patient his 100% My only complaint is long lunches and office only open a few days a week. Also, never open on time.
... This is a guy who really tries hard to hear his patients, he's friendly and precise. I never feel hurried in his office and he's excellent at explaining what's going on and what's need to do (or NOT do). He's a modern doctor with some old-school ways that make him both a friend and a knowledgeable counselor. On occasion he has medical school students shadowing him during some of my visits ... when he leaves the room, I tell them that they have a great role model in this man ... and really I hope that they listen. Thanks!
Outstanding doctor. Very humane. Takes time with all of his patients. Three generations of my family have consulted with him in the past 25 years, and we all think the world of Dr. Saenz. He is also fully bilingual. The front office staff has been friendly and accommodating, and all paperwork has been completed efficiently in our experience. Highly recommended.
Clean, nice offices.
I been with Dr Seanz 10/11 years Very happy!!! Friendly staff.
Unfortunately not all reviews are good ones. Before the Covid, made appointment to see doctor, made for 9:00, seen an hour later on several visits. With Covid, was told I'd get my blood work results and go over. Never got a call from office, I was the one who had to call and request my results and still had to make an appointment with the doctor to get that. And two times a week office closes early. Unfortunately his office hours and services are not readily available. Good doctor but should really consider outside patients times and circumstances.
Two starts because Dr. Saenz is good when you get to see him, the office is a BIG NASTY JOKE! What a horrible, horrible customer service!!
Sometimes you have to wait a few minutes for your appointment but that is ok considering Dr. Saenz is very concerned for his patients and will always see you if it is necessary on short notice. I have been a patient for over 20 years and prefer my Doctor to care about my health, and answer my questions rather than being shuttled in like cattle.
Often when having an early morning appt. I went in and would have to wait and wait. No explanation whatsoever. Very annoying. You go in and are put in a room with the door closed. Every other patient who comes in after you is seen first. If I made an appt for 910 a.m. I was lucky to get out of that office by 12 noon. E-script system for sending prescription s to phsrmacy is horrible. My pharmacy never got the prescriptions, the office would swear up and down they were sent, etc.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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