Starbrite Dental Dublin's Online Review Report Card
4.9
Average Star Rating
368
Total Reviews
36
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
StarBrite Dental received 98.1% positive feedback, with patients praising the professionalism of Dr. Munira and staff, expert care, and welcoming environment. However, 1.9% of the feedback was negative, primarily citing billing issues and unwelcoming front desk staff. Overall, the practice excels in patient care, yet it needs better front desk service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Starbrite Dental Dublin's Reviews
It took a lot for me to write this review because my family and I had been loyal patients for years. We started at the Fremont location and always had a great experience. We spent thousands of dollars there on fillings, crowns, implants, and other dental work, and everyone was always kind, professional, and welcoming. Unfortunately, my experience changed after I started going to the Dublin location. I repeatedly felt unwelcome by the front desk staff, and one of my billing issues was handled incorrectly. After I lost my job, I fell behind on a payment because of that billing confusion. Then, shortly afterward, I received a letter stating that the office would no longer see me due to missed appointments and payments. After being a patient for more than three years and investing so much in this practice, I was shocked and hurt by how the situation was handled. It felt like there was no effort to understand my circumstances or work with me. I have nothing but positive things to say about the Fremont office, and I truly appreciated the care I received there. However, my experience at the Dublin location was completely different. Between the billing issues, the customer service handled by Kayla, and how I was ultimately dismissed as a patient, I can no longer recommend that office. I hope this review helps others make an informed decision. It's worth looking for another Dental office in the Dublin area to avoid being treated rudely.
Reviewed On Yelp
I have been with StarBrite for around 5 years. I no longer worry as they come up with the best treatment plan and only the required ones. They would my bite issue which no other dentists found before and came up with a treatment plan. Highly recommend StarBrite !!
Reviewed On Google
StarBrite dental is my family’s favorite dental company. The team is very attentive and friendly, and they’re very flexible with scheduling appointments. Kayla is always helpful in rescheduling if needed. All the doctors are super informative and friendly.
Reviewed On Google
Good experience
Reviewed On Google
Dr. Saini is the best!! She explains everything in detail what she has discovered and how she can treat the patient carefully and successfully! She is legit!
Reviewed On Google
On time; thorough examination and communication; clear plan on next steps.
Reviewed On Google
Starbrite and Dr. Munira have been my family’s dentist for 4 years, and we continue to see them even though we recently moved 50 miles away. Why? -Family vibes from the personalized reminder texts, the visit itself, and the after visit checkout -Only recommends necessary procedures beyond bi-yearly cleanings -Great referral system to other specialists, as needed -Knowledgeable staff from front desk to hygienist and of course the dentist -Treats the entire family. During my last visit, I overheard Dr. Munira singing to a young patient who was having a hard time with his/her cleaning. -Best of all, I leave with my teeth feeling clean and refreshed. Special shout out to Cayla - who is always ready to great you with a smile as soon as you walk in the door!
Reviewed On Google
I had my teeth cleaned yesterday. My teeth are very sensitive, but the dentist cleaned my teeth very gently and I didn’t feel any discomfort. Great job and thank you very much!
Reviewed On Google
I went there for dental cleanup. Professional staff, on time, clean facility, helpful staff, doctor and hygienist were thorough. Highly recommend for everyone
Reviewed On Google
Excellent care and friendly staff. Highly recommend !
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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