Riverside Medical Clinic's Online Review Report Card

My mom has been seeing doctor Ballard for 7 years. He is absolutely amazing. Very patient always smiling and cracking jokes to make her laugh. Anytime she goes to see him there's never really a long wait. The front desk is always so sweet and helpful. We absolutely love this place.

I and my kids have been coming here and the main office for years and all the doctors have been great. The front staff is great as well, I truly don’t understand the bad reviews but me and my family’s experience has always been great!

Stay away, they will waste yoir time with billing issues they can't handle and still send yoir account to collections. Safe yourself from stress and headaches.

Believe the bad reviews.Front desk is incompetent.Maria is miserable at the front desk.So many appointments scheduled incorrectly.They scheduled me for an appointment I didn’t ask for, at a time they saw best, as if I didn’t have a job, and gave me an attitude when I couldn’t make the appointment I never scheduled for my child.Very snarky.I’ve gotten calls saying we didn’t have insurance and after several calls back and forth told it was a “mistake” and “sorry”.I’ve gotten a bill for things paid for.Another “oops. Sorry”It’s old. Medical care is not what it used to be. These people function worse than a McDonald’s. And I’m not exaggerating. I’ve seen better team members at McDonald’s.

I had no bad experiences during the time I was there. I had discussed some concerns with Dr, Archambault and nothing came of it. All that happened was that I was referred to an OBGYN but I had no one reach out to me for it. I had no instructions given after my visit or given details on what to do next. I wish they would take more care of their patients and follow through with them. Overall to me it wasn't the greatest experience and it still frustrates me that nothing came out of my visit. Long story short, I'm looking for another doctor. Hard Pass.

The front desk is absolutely terrible. This is not a caring service oriented place in general to be honest.

Horrible experience. Husband went in for bubbling sound and pain in ear. He waited over 45 minutes in the exam room only for the doctor , Dr. Archibult to be extremely unhelpful. She barely looked at his ear, told him his tonsils are swollen and referred him to ENT doctor. No antibiotics prescribed, nothing for the pain and discomfort. Exam was less than 5 minutes. Poor experience, poor bedside manner and no genuine interest in improving his discomfort.

I WONT TO GIVE A SHOUT OUT, TO THE MOON AND BACK, FOR THE WHOLE WORLD TO HEAR HOW ONE DOCTOR AT EASTVALE RIVERSIDE MEDICAL CLINIC CHANGED MY SONS LIFE. THANK YOU DR. ANTHONY NGUYEN FOR ALWAYS LISTENING TO MY SON. IT HAS BEEN A 7 PLUS MONTH JOURNEY, SOMETIME 2 AND 3 VISITS A MONTH. WITH EACH VISIT YOU GAVE HIM YOUR ULTIMATE ATTENTION WITH COMPASSION AND EMPATHY, EVERY VISIT. BECAUSE OF WHO YOU ARE AS A DOCTOR, YOU WERE PRETTY SURE MY SON WAS SUFFERING FROM "POTS", A SYNDROME VERY OFTEN MISDIAGNOSED DO TO THE FACT, A LOT OF DR'S ARE UNFAMILIAR WITH "POTS" POSTURAL ORTHOSTATIC TACHYCARDIA SYNDROME. THANKS TO DR ANTHONY NGUYEN, MY SON WAS CLINICALLY DIAGNOSED YESTERDAY 3/9/2021 WITH "POTS" BY DR PAYAL, A CARDIOLOGIST AT RIVERSIE MEDICAL CLINIC-RIVERSIDE. ONE OF THE PRINCIPLES IN THE "HIPPOCRATIC OATH" IS "TREAT THE SICK TO THE BEST OF ONE'S ABILITY". TO YOU, WE TAKE A BOW.ROMO

My family and I have been going here for years and we absolutely love it. The office staff is so friendly and are always happy to help. Dr. Pickett and Dr. Nguyen are WONDERFUL pediatricians. I appreciate them so much. Dr. Ballard is a WONDERFUL primary care physician with a great sense of humor. He truly makes you feel cared for. And the X-ray technician named Tressa is also another WONDERFUL employee here! When your kids are nervous and need an X-ray, she puts their minds at ease and even gets them laughing. Thank you Tressa! And thank you to everyone at Riverside Medical Clinic in Eastvale!

This medical clinic you can get physicals or wellness checks. Highly recommended it for wanting to get a quick follow up regarding you’re health.