Xiao-Ling Zhang's Online Review Report Card

Excellent Doctor no complaints have been a patient for 12 years

Saw her for mental health related issues. She was very dismissive and did not seem to be listening. When I asked if I could possibly get evaluated for CFS she laughed at me and told me I was making it up in my head. I give her two stars because she did seem to know what she was talking about but she was very dismissive and patronizing.

You will need to wait for a long time even you have appointment . I was waiting for one hour and this appointment is made 3 weeks ago. If you don’t wanna wait you only can see the assistant doctor.

Visit was not the best office looks like a unprofessional office. Dirty and dark. The girl who took my blood left me with bruises that I had for over 2 weeks. Never got a call regarding any results from mammogram or blood work. Very unorganized and unprofessional staff.

Im always pleased with Dr. Zhang. She listens she explains things clearly and I feel comfortable with her.

Dr. Zhang is really care her patients and knowledgeable.

I went to Dr. Zhangs office and tried to get my medical report. My surgeon doctor needs it to make an appointment. Yes its that simple. However I went to Dr. Zhangs office 5 times and they just couldnt do it. One time one of the staffs told me its done but its not. One time their system was down. One time their fax didnt work. Today I tried to complain this to Dr. Zhang and you know what? She stated that why you always come to my office to complain? And she refused to fax any more.

I went to Dr. Zhangs office and tried to get my medical report. My surgeon doctor needs it to make an appointment. Yes its that simple. However I went to Dr. Zhangs office 5 times and they just couldnt do it. One time one staff told me its done but its not. One time their system was down. One time their fax didnt work. Today I tried to complain this to Dr. Zhang and you know what? She stated that why you always come to my office to complain? And she refused to fax any more.

Poor Terrible

This review is not about the doctor but my unpleasant experience with their staffs. It all happen when I need so doctor advice for my kidney stone and potentially become my primary care doctor. Before I go there I made a call to the clinic and ask how much the office visit would be. After I gave them my insurance policy they told me the office visit would be $20. I made the appointment at 700 pm. I waited approximately an hour at waiting room because there were a few people before me. Then the staff girl took my application and told me that I will need to pay $60 for copayment. I was fine with it. Then I schedule a physical checkout with them to followup. On the site they told me my physical checkout is free. I asked them three times to make sure it was compliance with my insurance policy. I went back today and they told me I owed them $44 dollar because the insurance company did not pay them. I asked them why I have to paid that much because cash patient is only $80. Moreover I asked them to check with insurance company because I have no clued what these guys report to the health insurance company. The staff have no clued what they are doing and could not provide explanation to me. They also refused to change me to cash patient. My experience with them is so bad that if I can leave negative star I would.