Children's Primary Care Medical Group El Cajon's Online Review Report Card

"Zero stars if I could. Trying to book an appointment is impossible—I stayed on hold for over 15 minutes on multiple calls and nobody ever picked up."

I'm not a huge fan of the care. You don't always get a doctor. It's sometimes nurse practitioner. They refuse to see you depending on what you have and make you come in through the exit or tell you that you have to be seen as a telehealth visit, even though you can't be diagnosed on there

Office is okay, but Dr. Riley Walker is very unprofessional! My son had leg pain in his leg and woke up every night for more than 6 months in so much pain. When I asked him to walk to me so I could massage his leg, he couldn't even walk. I was begging the doctor for blood tests or an ultrasound, but she said it was NOT NECESSARY! And her answer just killed me. She said my son was MANIPULATING me. She is a doctor who doesn't know that small kids don't know what manipulation is and can't do it. My son was always welcome to our bed if he woke up at night; we never said no to him. So she didn't give us any prescriptions! After some time, it happened again at night, and his pain was so strong that he was screaming so badly that we took him to the emergency room at night! All because our doctor didn't do anything besides saying that he was a manipulator. We do not recommend this doctor.

I showed up without an apt with my 2 year old daughter. Despite them not normally taking walk-ins they accommodated me and assisted me and switching over my insurance to their clinic so my daughter can be seen that day. Dr Pinto was amazing and made my daughter feel comfortable, and called me right away with updated lab results. Will be taking my other children here.

They are so awesome Thank you so much for taking care of my son Thank you again

The front desk check-in with Flor is always welcoming and professional. My children Pediatrician D. Imarie is always patient with my infant giving the best advice for even a seasoned parent as myself. It's convenient for my family all 5 children and the location is transportation friendly. The care team and quality is 10/10 for us.

Dr.pinto and nurse roberto were great with my child. Reception was quick and was seen in a timely manner! Thanks!

I have always appreciated this office and the staff members. They suggest things but never pressure me too much I understand they just doing their job.

I have scheduled an appointment due to my son’s cough, cold, and high fever. Unfortunately, I was extremely disappointed by the lack of attention and care Dr. Vy Hoang displayed during the visit. Despite my clear concerns about my son's illness and high fever, she still proceeded to administer his 4-month vaccines without properly addressing my concerns. Additionally, the doctor did not inquire whether my son had taken any fever-reducing medication earlier that day, which could have affected the temperature reading taken during the visit. When we returned home, my son’s condition worsened significantly at night and his fever spiked despite medication, and he began coughing and vomiting. We were unable to sleep the entire night due to his worsening symptoms. I changed my doctor and will change the clinic as well, I had a horrible experience.

Dr. Cohen is our Dr. and he’s the best! He was able to squeeze my son in on Christmas Eve to check out his elbow (saved us a trip to the ER) and fixed his Nursemaids elbow in less than 30 seconds! My son went from not being able to move his arm to being his crazy two year old self within the hour! Management if you are seeing this please let Dr Cohen know how appreciated he is and give this man an award! Blessed to have our children in his care and apart of CPC!