Ameen Alshareef's Online Review Report Card

Terrible staffing- literally told me they purposely overbook patients - being seen over an hour after your scheduled appointment is extremely unprofessional and hurts everyone in the end

Dr. Alshareef (El-Haj) is not just a great doctor but a wonderful person. He is such a caring and loving person and if I live around I will definitely take all my kids to see him. Very proud of him and his practice. Way to go

I love the doctor in this facility but the staff all needs to be replaced. Starting with the office manager!! I called two days ago because my infant was exposed to chicken pox. I was informed the doctor was out in the hospital assisting another patient. Completely understand that. I was informed he would send me a link to a video call when he returned that was 9 am on friday. Well it's now Monday and I'm just getting a call for a video call. No call back Friday to tell me they weren't able to see me over video that day and they had to make my daughter an appointment nothing. So I'm already annoyed. I ask to talk to the office manager because I feel like this needs to be addressed and she answers her phone "hello" no name no nothing just hello and I ask if this is the office manager and she goes "mmhm" so I'm like is this the office manager and she says yes it is. I ask if that's how she answers her phone everytime and I got nothing but attitude back. I had no idea who I was talking to untill I asked no introduction was made. I just hung up I can't deal with the unprofessionalism that I had to endure. Needless to say I'll be looking for another office to take my two kids to. I wish medical professionals here were more like San Diego they might actually get patients.

Excellent doctor, wait time varies, but typically aren’t as long as I’ve experienced from others (I.e. loo, kapoor, and clinica de salud.) staff is always professional and courteous. (as I’ve experienced from others) A doctor with the right staff makes every visit as comfortable and fast as can be. Plus, my prescriptions are always sent immediately to the preferred pharmacy :)

I've been coming to this office for 5 years. Both of my kids love the providers and the staff! Excellent customer service, always super nice to the kids. Highly recommend.

One of the best pediatricians in the valley, the staff is great and quick. The receptionist are soooooooo nice and super welcoming and explain everything so well! The wait times are never long, i highly recommend this doctor!!!

Love the staff, there always happy and real helpful, the referral coordinator is awesome! She works really fast and so helpful.

Favorite pediatrics office ever! Staff is friendly and amazing, never have had anyone treat us with an attitude as other places have. My child absolutely loves the waiting room. Doctors are very attentive, great listeners and answer any question you might have. Waiting times are not long! That’s a plus. Been going to Dr. A since 2018 and will continue taking my next child with him as well. Can’t wait for my newborn to get shots from our favorite staff Kayla Q. Makes it look so easy and has the best hand! HIGHLY RECOMMEND THIS OFFICE!

I love this office it’s the best!! Dr. Alshareef Is awesome, super knowledgeable and is always making himself available for his patients. I also like that he has credentials for both hospitals in the valley. I’ve had my children at both hospitals and he went to visit them and followed up, this gave my family and I comfort..Nurse practitioner is great too, she also explains everything very good and answers all questions.Staff is always nice, helpful and welcoming specially Kayla she has always taken care of my children’s vaccines and she is great!The most import thing for my family and I is that we feel safe, welcomed and our questions get answered and this office has everything!! ...thank you all :)

No atendió bien el Dr antes era muy atento y buen Dr ahora se ve molesto o cansado