Brendan Morley's Online Review Report Card

Helped me a lot!

Dr Morley and all his associate doctors i have seen over 2 years are GREAT. They are kind, compassionate and open to alternative forms of care. Unlike other doctors I've seen they also care about treating the depression/anxiety that often comes along with chronic pain. That said there is a slight downside to this office. They have a massive amount of employees who work on paperwork such as RFAs and appeals. They seem to suffer from "someone else can do it" syndrome. My advice... See Dr Morley he's great, but ask questions like who is processing my rfa? how long do rfas take? Make sure to follow up, call and be involved. Even knowing this one of my meds got taken away because it "wasnt anyone's responsibility to make sure that the peer-to-peer approval got faxed over". Frankly it IS but like i said... "someone else can do it syndrome." The office workers need to realize how important their jobs are and the medical assistants need to make less mistakes. That being said it's the best I've seen and 90% of the time my stuff goes through without incident.

I've been a patient for 8 years now. I never had an issue with this office only a slight time delay because of patients. Otherwise I am satisfied with the service.

Dr. Morley and his staff are highly professional and organized.  I cannot remember ever having such kindness and concern by everybody in the organization I had come into contact with at various stages.  At least 7 different people treating with kindness and respect and none that didn't...  Where are you going to find that in this day and age.Thank you, thank you, thank you!

Avoid this medical  practice like the plague. The leader of this cult, Dr Morley has surrounded himself with the most incompetent staff he couldFind. I'm sure they had good intentions when first hired however, have been trained and rewarded for giving lousy customer service. The PA are the  worse because they pass on their "professional" duties to the phone staff whom are charged with giving patients advice. You never speak with Dr Morley and you can spend an hour passing messages back and forth to the PA. Evidently 1st rule never communicate with patient by phone. I wasn't told there were other options available. You don't deserve to be  treated  like this. Stay away.

Going to this doctor is a waste of time and it is a matter of pain for too long, he does not care about the patient, the doctor does not even get well and his staff is also It's more futile

He is a great doctor.

Dr. Morley was my supervising doctor for several years at Pain/Rehabilitative Consultants. One day I received a certified letter from him saying Pain/Rehabilitative Consultants would no longer see me. No reason was given. I wrote to him and received no reply. I've never known what happened, but it followed a mixup with my insurance company. I found the situation hurtful and never believed the situation was fair or justified.

His office is into making money. He did not push me into a procedure but acted like he couldn't care less if I did it or not.

Dr. Morley is competent, however his office's administration is not. They have cancelled appointments numerous times. I've never experienced such disorganized medical administration. To have to deal with this lack of professionalism while in pain is unacceptable. I have also had the same experience as a previous reviewer, where the office has indicated I have an appointment with the doctor but has instead sent me to a nurse practitioner. I suggest going elsewhere for your pain management.