Seacrest Village Retirement Communities's Online Review Report Card

I just helped my adopted dad move into Seacrest last week and I have to say it was the most incredible experience from start to finish.Matt was incredible to us and my dad is so happy in his new home..They all went out of their way to make him feel at home from the very first day.We all know that moving can sometimes be a very stressful experience especially at 84 years old but it was a flawless and perfect experience..Seacrest is simply amazing..thank you SO much

My family is so fortunate that Seacrest had a space for my mother-in-law when she was ready to leave her apartment. She is 96 and until recently lived independently. Once she fell and broke her arm we all knew it was time to have care 24/7. The Staff at Seacrest understood her needs and made sure she met like minded friends and made the transition as smooth and comfortable as possible. She actually loves living there even though she misses her apartment and her independence. She loves everything about her knew environment and especially the food. Matt Schiff is a delight to work with and helped with all the unknowns. Cynthia Cranmore made sure that she was safe, happy and well taken care of. We would recommend Seacrest without reservation.

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Our mother is supremely happy living at Seacrest Village retirement community. We appreciate all of the staff and support that made the transition for our mother into Seacrest such an easy and joyous process. Mom has made friends and is very socially engaged, as well as enjoying all of the physical activities Seacrest offers. She raves about the food, all of the amenities and loves her apartment. Thank you SCV!!

My 64-year-old mother first resided here before moving to https://silvergaterr.com/ (due to the location) and I must say that choosing this facility was the best & hardest decision my sister and I had ever made. Thank you for being home for mom for more than year. Definitely one of the best senior communities in san diego!

This might have bee an anomaly, but after arranging a zoom meeting with my aunt, via her daughter, and this organization, we had to wait for quite a while to get connected to the zoom and eventually let in. Then we found out that my aunt was not up yet but the nurses were "getting her ready" and it would be another 15-20 minutes. Some of the participants could not wait and opted for another time scheduled, but her daughter and I were willing to wait. Then we were told that the person hosting the meeting could not accommodate us as it was his shift end... Needless to say this was very frustrating and time wasting, as if our time is free and unimportant. Also my cousin, the daughter, mentioned that she has been having difficulty getting through to this place and some of the people were not friendly or helpful at times. We set another time for the zoom meeting and I will update my review after that. This was my first time connecting with this organization and I was not impressed!

Outstanding care for my Mother after broken hip and operation. She stayed in the Goldberg section of this facility for 19 days. Every single staff-member we encountered was wonderful, kind, caring, and ensured my Mom received excellent care. The food was top-notch and the entire facility sparkling clean. The grounds are gorgeous, too with koi pond, putting green, bbq, and numerous patio lounge areas. My family members and I were there a minimum of 8 hours a day, so we saw first-hand how they care for the patients. We appreciated their attention to detail, always being careful of my Mom's privacy and dignity. They have activities every day, and PT + OT 6 days a week. The security is very good too: front desk and all doors are secure.We worked closely with Lydia (CNA), Marcia (Admissions), Thai (CNA our favorite!), Arlene (PT), Rosalinda (CNA), Jackie (OT), Rebecca (CNA), Athena (OT), Raquel & Armando (CNA)...and I'm sure I forgot some of the names. If we ever have to go back to a skilled nursing facility, heaven forbid, I would not hesitate for one second to return to this facility.

This place does not live up to there reputation by any means. There are insufficient and lack care and responsibility. My expierence with this place I was a part employee on the weekends. During my hiring process it took this company more than 3 weeks to process all if the steps needed for hire plus and all day meaningless orientation. Each and every step they needed to review my resume contact references preform a background check medical and a separate drug and tb test. I was not allowed to complete all of these task in 1 day instead I had to wait until each step was complete before I could continue to the next phase which is redundant. Given my limited availability to work for this company and over my contract which they hired my at weekend only this process took 3-4 weeks and they stated they would pay me for it. They still have not paid me for it. They wanted me to come in for an all day orientation outside of my work schedule and told me they would pay me for it but never did. I completed most of the tasks required online vs having to come in for it. I work 96 hrs a week and told them I would be available after 8 am on the weekends per my contract hire details and they were ridiculous immature and mad when I was not able to arrive at 7 am or even 730 am. I waited 3 weeks on them to complete there mundane and pointless tasks, and when I had to call off one weekend due to severe car trouble; they claimed I was having to many problems showing up and fired me via EMAIL (I am not a disgruntled employee I am just pointing out that my time was wasted). And never paid me for my hrs worked. DUE TO LACK IF PAYMENT THIS COMPANY IN IN THE PROCESS OF LAWSUT FOR VILOATION OF CALIFORNIA LAW. therefore would you really want to be apart of a company that had legal issues??? Would you want to work for that company or even pay them as a customer to look after you family in need?? I have seen first hand that this company does not value there employees which intern care for the customers. So in retrospect there priorities do not involve there customers clients or employees.Would you like to work or become a client of such a company? Would you trust this company with your time monet carrer choice? Would you trust this company with your family? Care to find out the hard way what will happen with that trust?

Safe and enriching environment, excellent care staff, beautiful grounds, superb executive staff, and happy residents!

Our 90 year mother broke her hip the day after Thanksgiving. We'd been down this same road before and had a nightmare experience at another skilled nursing facility in north county.  We were dreading reliving the experience once again, 2 years later. My mother has Alzheimers, so this complicates things immensly. From day one our experience was nothing but positive. Each and every staff member was amazing from start to finish. I wish I had all their names because they all deserve to be recognized.  They have extremely difficult jobs.  Albert, Vivianna, and Juanita are a few key staff members that were always front and center for us. They were patient, respectful, informative and had immediate follow thru. Our mom was cared for with the utmost dignity and respect. Honestly, it was a little hard to say good bye after 4 weeks of excellant care.  Bravo Seacrest. You went above and beyond. Worlds of thanks,The Beach family