Skin & Vein Institute's Online Review Report Card
Skin & Vein Institute
4.7
Average Star Rating
96
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Amanda Lloyd received 66.7% positive feedback, with patients praising her knowledge, professionalism, and friendly staff. However, 33.3% of the feedback was negative, primarily citing unneeded procedures and poor communication. Overall, the practice is valued for its expert care yet could improve consistency and transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Skin & Vein Institute's Reviews
Dr. Lloyd was very thorough along with humorous commentary during the exam. Wholeheartedly recommend her.
TLDR: Was coerced by Dr. Amanda Lloyd into receiving a biopsy that wasn't medically necessary after assuring me that it would be healed within 5-7 days. Over 3 months later I am left with an extremely noticeable scar on the tip of my nose that has redefined my entire appearance and bothers me every day. After my review, Lloyd retaliated against my wife by having her wait multiple months to see a specialist, before, out of the blue, canceling her appointment claiming she wasn't comfortable seeing us anymore. Went for my overall check and had a slight, unnoticeable bump on my nose that I brought up. Dr. Lloyd confessed that it was most likely nothing but a biopsy should be done anyways. I initially declined the biopsy and her response was “what, do you have family pictures coming up?” I was starting a new job in 5 days and didn’t want my nose bandaged. She said it would be totally healed in 5-7 days and won’t be noticeable. Again I didn't want to go through but she continued to pressure me until I relented. Biopsy completed, bandage on, tries to sell me her $90 retinol, results in 2 weeks. 2 weeks go by, no call, wound not healed. 3 weeks go by, no call, wound not healed. 1 month later, no call, wound not healed. My wife gets a call about her results but has to ask about mine. They give her the results. Benign, a big fat nothing burger like we all thought. They want to see me in office again 2 weeks later. Meanwhile, my nose is completely butchered. Wound on the tip of my nose, not healing, dark circle wound with a lighter tone in the middle. It looks like a shiny crater on the tip of my nose, a little smaller than a dime. Appointment day, no one welcomed me in office. After sitting in the patient room for 20 minutes, she arrives. I show her my nose and tell her about the lack of healing and how I’m upset about how this has gone. She proceeds to gaslight me by reframing our initial appointment conversation as if I was highly concerned and wanted the (unnoticeable) bump removed. I told her that wasn’t accurate and said she told me I would be healed in a week. She says that’s not what she meant and “apologized” for the missed communication. Proceeds to tell me scars can take years to heal and I should get some retinol cream for $90 from her or she could put in a prescription, but that it could also be very expensive (news flash, it was free!). I was so angry over the entire exchange, I just stared a hole in the wall and declined everything else she had to offer. I’m most likely permanently disfigured because of Dr. Lloyd and she literally could not have cared less. Would be 0 stars. I will update with pictures.
TLDR: Was coerced by Dr. Amanda Lloyd into receiving a biopsy that wasn't medically necessary after assuring me that it would be healed within 5-7 days. Over 3 months later I am left with an extremely noticeable scar on the tip of my nose that has redefined my entire appearance and bothers me every day. After my review, Lloyd retaliated against my wife by having her wait multiple months to see a specialist, before, out of the blue, canceling her appointment claiming she wasn't comfortable seeing us anymore. Went for my overall check and had a slight, unnoticeable bump on my nose that I brought up. Dr. Lloyd confessed that it was most likely nothing but a biopsy should be done anyways. I initially declined the biopsy and her response was "what, do you have family pictures coming up?" I was starting a new job in 5 days and didn't want my nose bandaged. She said it would be totally healed in 5-7 days and won't be noticeable. Again I didn't want to go through but she continued to pressure me until I relented. Biopsy completed, bandage on, tries to sell me her $90 retinol, results in 2 weeks. 2 weeks go by, no call, wound not healed. 3 weeks go by, no call, wound not healed. 1 month later, no call, wound not healed. My wife gets a call about her results but has to ask about mine. They give her the results. Benign, a big fat nothing burger like we all thought. They want to see me in office again 2 weeks later. Meanwhile, my nose is completely butchered. Wound on the tip of my nose, not healing, dark circle wound with a lighter tone in the middle. It looks like a shiny crater on the tip of my nose, a little smaller than a dime. Appointment day, no one welcomed me in office. After sitting in the patient room for 20 minutes, she arrives. I show her my nose and tell her about the lack of healing and how I'm upset about how this has gone. She proceeds to gaslight me by reframing our initial appointment conversation as if I was highly concerned and wanted the (unnoticeable) bump removed. I told her that wasn't accurate and said she told me I would be healed in a week. She says that's not what she meant and "apologized" for the missed communication. Proceeds to tell me scars can take years to heal and I should get some retinol cream for $90 from her or she could put in a prescription, but that it could also be very expensive (news flash, it was free!). I was so angry over the entire exchange, I just stared a hole in the wall and declined everything else she had to offer. I'm most likely permanently disfigured because of Dr. Lloyd and she literally could not have cared less. Would be 0 stars. I will update with pictures.
Ahmazing Dr! Pays attention to all the details and takes an aggressive approach treatment wise. If you have skin cancer she will not only find it but her goal will to make sure it doesn’t Show back up! If you’re looking for cosmetic again she will pick the best treatment options to have your skin youthful and glowing!! Highly recommend Dr LLyod!
Seems they are not interested in new business. Have been trying to make an appointment here - called the standard line and new patient line, once was put on hold and the person never came back, left 2 separate messages (says they will call back in 24 hours..they do not). Don't have time to continue trying and this seems like a bad sign, so moving on to another provider!
TLDR: Was coerced by Dr. Amanda Lloyd into receiving a biopsy that wasn't medically necessary after assuring me that it would be healed within 5-7 days. Over 3 months later I am left with an extremely noticeable scar on the tip of my nose that has redefined my entire appearance and bothers me every day. After my review, Lloyd retaliated against my wife by having her wait multiple months to see a specialist, before, out of the blue, canceling her appointment claiming she wasn't comfortable seeing us anymore. Went for my overall check and had a slight, unnoticeable bump on my nose that I brought up. Dr. Lloyd confessed that it was most likely nothing but a biopsy should be done anyways. I initially declined the biopsy and her response was “what, do you have family pictures coming up?” I was starting a new job in 5 days and didn’t want my nose bandaged. She said it would be totally healed in 5-7 days and won’t be noticeable. Again I didn't want to go through but she continued to pressure me until I relented. Biopsy completed, bandage on, tries to sell me her $90 retinol, results in 2 weeks. 2 weeks go by, no call, wound not healed. 3 weeks go by, no call, wound not healed. 1 month later, no call, wound not healed. My wife gets a call about her results but has to ask about mine. They give her the results. Benign, a big fat nothing burger like we all thought. They want to see me in office again 2 weeks later. Meanwhile, my nose is completely butchered. Wound on the tip of my nose, not healing, dark circle wound with a lighter tone in the middle. It looks like a shiny crater on the tip of my nose, a little smaller than a dime. Appointment day, no one welcomed me in office. After sitting in the patient room for 20 minutes, she arrives. I show her my nose and tell her about the lack of healing and how I’m upset about how this has gone. She proceeds to gaslight me by reframing our initial appointment conversation as if I was highly concerned and wanted the (unnoticeable) bump removed. I told her that wasn’t accurate and said she told me I would be healed in a week. She says that’s not what she meant and “apologized” for the missed communication. Proceeds to tell me scars can take years to heal and I should get some retinol cream for $90 from her or she could put in a prescription, but that it could also be very expensive (news flash, it was free!). I was so angry over the entire exchange, I just stared a hole in the wall and declined everything else she had to offer. I’m most likely permanently disfigured because of Dr. Lloyd and she literally could not have cared less. Would be 0 stars. I will update with pictures.
Dr. Lloyd basically fixed damage done by another provider after 1 treatment. Also she’s real about options and doesn’t waste time. Her clinic is adequately staffed and her staff is refreshingly competent and efficient.
Dr Lloyd is wonderful! Originally went to see her for annual skin cancer exam. She was very easy to talk to. Decided to see her for a very specific issue and for suggestions for current treatments (if any). She listened and made some recommendations even though this ended up not being an Derm issue. After a couple of follow-up visits I am experiencing positive results! I am grateful for her taking the time to work with me and highly recommend her.
I define & set precedence on the most Horrendous/ painful nightmare of an experience where I scheduled an hour lift before an important, put schedule of myself & my family upside down, prepaid in full prior to the procedure, travelled to the office to hav ethe shock of my life that I unanticipated to pay $1600 right before procedure & my reluctance costed me procedure decline immediately. I pleaded my efforts/ time off work / disappointmen before my big day. All efforts fell flat on this ego trip. Totally shocked & disappointed.
The staff is friendly and welcoming. Both Dr. Lloyd and her assistant are knowledgeable and answered all my questions. I highly recommend
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