Martin Franklin's Online Review Report Card

Hi had surgery done with the amazing dr. Franklin martin. He really did a great job,he was kind patient funny and made me feel at ease. Took the time to explain everything to me the surgery went off without a hitch and im almost fully recovered.His staff is excellent the front desk lady was super nice and helpful and his medical assistant was professional and courteous.The only negative i can say is his office manager who sometimes answer the phone. Ive worked in the medocal field and delt with alot of people but she gets the honor being the rudest of all. Everytime i called i dreaded speaking to her. She often wouldnt greet you on the phone and made it seem like you were bothering her when asking for a request. No person skills whatsoever. As a matter of fact she argued with my employee health doctor over something behind closed doors on the phone lol wth?I can say she did do her job and handled everything correctly and in a timely manner but at the cost of alienating the clientele. There is a way to be efficient and kind.Other than her a great experience and i would recommend dr. Martin to anyone

I first saw Dr. Martin back in Feb. and August of 2000 when i was diagnosed with ductal carsinoma in situ. He performed two surgeries back then on my left breast. I recently was diagnosed with stage 1 breast cancer and knew just who I wanted to do my double mastectomies. I had surgery on June 9 and am recovering well. He is very kind and knowledgeable and i feel very comfortable recommending him.

I first visited Dr. Martin for a surgical procedure ten years ago and have been back 5-6 times since. I have been 100% impressed with everything, especially Dr. Martin himself. He takes the time to talk with you and explain everything in a warm friendly manner that is confidence inspiring. Every interaction I have had with him have been 100% positive, I have recommended him to friends countless times over the years. The staff is warm and friendly as well, I highly recommend Dr. Martin.

Love this Dr. He's Awesome

Dr Martin impressed me in many ways. I am a health care provider with 30 years of experience to speak on his professionalism.Dr Martin spent as much time as I needed on patient education and examination. I am a nurse and I was impressed with his entire office from scheduling, front desk and his nurse. Dr Martin went above and beyond in his time and care with me as a patient. This practice is professional in every aspect.I have not yet had a procedure by him but I will.

This is the very first surgery I've ever had in my life. I was very nervous and wanted a good surgeon. Meeting Dr. Franklin Martin was a very pleasant experience. The staff was very nice and very helpful. They were able to get me in for surgery right away. After the surgery I had to stay in the hospital for 4 days and he was checking on me thereafter the surgery. I would totally recommend anyone to see him for any surgery. My issue was my gall bladder, and very happy I chose him.

Umbilical Hernia -- I didn't even make it to my first appointment. I called for some basic code information to see if covered by insurance and I got the runaround. I was simply trying to understand my total cost of moving forward and the staff wanted me to come in for a consultation. Hmm, seems like an approach to, at minimum, get the consultation money and then let the patient decide. I prefer to know all my estimated costs before I walk in the door.

DR MARTIN WAS A REFERRAL FROM MY PRIMARY DOCTOR. I WAS OF COURSE NERVOUS ABOUT THE SURGERY THAT I WAS GOING TO HAVE. I MADE MY APPOINTMENT, NO PROBLEM. I WAS GREETED FROM THE LADIES AT THE FRONT COUNTER AND WAITED APPROX 5 MINUTES BEFORE SEEING THE DOCTOR. DOCTOR MARTIN IS A VERY MATTER OF FACT PERSONALITY BUT GIVES A LOT OF IMPORTANT INFORMATION AND KNOWS HIS JOB. I HAD MY SURGERY AT POMERADO HOSPITAL AND I CAN SAY FROM THE TIME I ARRIVED EVERYONE WAS AMAZING. EVERY STEP OF THE WAY THEY EXPLAINED EVERYTHING THEY WHERE GOING TO DO AND MADE ME FEEL VERY COMFORTABLE. I WENT TO MY FOLLOWUP APPOINTMENT AND DOCTOR MARTIN WAS VERY HELPFUL AND CARING ABOUT AN PROBLEM I WAS HAVING, HE EVEN CONTACTED MY PRIMARY DOCTOR SO THAT SHE WOULD BE UP TO DATE ON WHAT WAS GOING ON. DOCTOR MARTINS OFFICE EVEN FILLED OUT AND SENT IN MY DISABILITY PAPERWORK FOR ME. THAT WAS GREAT CUSTOMER SERVICE. I WOULD RECOMMEND DR MARTIN. :)

I was operated on by Dr. Martin 3 weeks ago and he supposedly removed a lump and sent it out for a cancerous diagnose...after the surgery he was suppose to call my husband, explain what happened during the surgery and tell him to come and get me. He never contacted my husband, I had to have the nurse contact him. It is now 3 weeks later and I have not even heard from this guy!