J. Peter Zopfi's Online Review Report Card

Please give patients the courtesy to either follow up with them to see if they will make their appointments the next day, or call to notify them that they must reschedule. I've never been here but I've worked in medical practices for a decade and I can confidently say that the very beginning of my experience dealing with this office is not a comforting and accommodating experience. The basic work ethic from the front office at this particular location is missing a few important and substantial connections between patient coordinator and patient. I understand the Doctor may have a busy schedule and I'm not the only patient. We patients have lives too and are busy as well and that is just as much as a fact! I am disclosing that I am on state funded county medical assistance and this place really gives off the impression that they provide the type of service that matches the type of Healthcare coverage you have. For instance, this front office could be equally compared to that of Western Dental; I understand I don't pay for health insurance, but it's unfortunate that places like this would rub it in your face by offering a limited experience to patients based on what coverage they mainly accept(medi-cal), and not to mention a very morbid and short one. I would highly appreciate and suggest more PATIENT COURTESY that isnt dictated by the type of insurance coverage I have and to not have to experience from the front office the type of courtesies and accommodations that are in alignment with they type of insurance that I may carry or that they might accept. Honestly, It feels borderline discriminatory. I hope the front office and its care coordinators (if that's what they are even called) are not a direct reflection of what to expect in the back/office or of the Doctors for this matter. We will have to see soon I suppose. Tread carefully.