Sierra San Antonio Medical Plaza's Online Review Report Card
Sierra San Antonio Medical Plaza
2.8
Average Star Rating
26
Total Reviews
1
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Sierra San Antonio Medical Plaza's Reviews
Horrible waiting times I was there for 4 hours with my crying toddler only to be seen for 2 minutes. Never coming back.
Reviewed On Google
Muy malo las recepcionistas parece que están enojadas y no te quieren atender si hablas español
Reviewed On Google
Didn’t send prescription like they said they would and wouldn’t answer the phone when I called walked in and waiting room was empty guess they just assumed their gossip was more important.
Reviewed On Google
El personal es muy amable y muy buena atención de los médicos
Reviewed On Google
Through CA vaccine site I registered for my COVID booster. My appointment was for 10:00am, I arrived at 9:50am. There was NO directions in the lobby to guide me where to go for my APPOINTMENT. Finally someone was able to point me in the right direction. It was in the urgent care area. I had to check-in urgent care at the digital Kiosk and was 14th in line to JUST to get to the REGISTRATION desk! That means 14 people ahead of me in Urgent Care to resister for my appointment. We all know how urgent care works. There is NO appointment time if I’m not even registered. Do NOT come in thinking you will be seen within a reasonable time. Allow for at least an hour to just be to check in for the appointment. It’s almost 11 and I have not been at the registration desk for my COVID booster appointment. What’s the purpose of a vaccine appointment when I’m being treated like a regular urgent care patient?!!!
Reviewed On Google
My mom had an appointment for her COVID booster. We had to wait in line with all the other patients that were walkings for regular urgent care. I asked a few times that we had an appointment and no update. We waited 1 hour just to get a booster. Bad service like always. San Antonio hospital sucks at customer service. It wasn’t busy at all maybe 2-3 people in the lobby.
Reviewed On Google
If I could give .5 star I would. I’ve been in the holding tank for over ONE hour. Folks on personal calls it’s ridiculous!! I came to get a COVID TEST. I was feeling this bad when I arrived….
Reviewed On Google
Súper rápido no hay mucha gente y muy buenos doctores 👏
Reviewed On Google
My kids Doctor Pediatrician and dentist are in this building, they get great service.
Reviewed On Google
Worst customer service I've ever experienced. You'd be better off seeing the crackhead down the road, you'd get superior care.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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