Hoang Nguyen, MD's Online Review Report Card

Absolutely horrible

Staff was courteous and helpful.

Horrible rude unprofessional receptionist, has no business in medical care. I had an appointment and I arrive on time receptionist claims I'm late and when I show her the time she says I didn't have an appointment. I asked her to make up her mind which lie she would go with since it can't be both! And I caught it all on camera!

Terrible front desk people. Insulted my entire family on 3 separate occasions. Tried to play it off like it was just a joke but it was extremely unacceptable. Long wait times. Made us wait over 2 hours. Calls you 3 times to tell you to go into the office only to ignore you when you arrive.

Horrible front desk! They are extremely unprofessional and ignore you unless you pester them enough. Without consistently reminding them that you are there, you are looking at waiting until the entire clinic is done until they bring you back. This is unacceptable, especially when they tell you to make an appointment and call in advanced. The doctor is fine, he will treat you well, but dealing with the front desk makes it extremely not worth it. Save yourself the trouble and go somewhere else!

This is negative stars. Horrible receptionist. Doctor is somewhat expert but due to his receptionist I wouldn’t recommend to anyone. To keep business going doctor should look for reviews and change receptionist. Terrible, She can’t even speak English. Only Vietnamese people go there since doctor and receptionist speaks in Vietnamese only. Regret going there. If you are reading reviews pls pls don’t go there. Waste of money And time.

If I can give this place zero stars  I would. This place is really unprofessional espeically the front desk and his helper from inside the office. The front desk told my grandma to wait in a rude manner and also when they called my grandma to come in, usually I would go with here but this time they told me that I do not need to go in with her. What if she falls or cant walk right? She have a bad knee and shes old. Thats just not right where I cant go with her and help her out. They act like Im there to do something wrong.

If I can give this place zero stars I would. This place is really unprofessional espeically the front desk and his helper from inside the office. The front desk told my grandma to wait in a rude manner and also when they called my grandma to come in, usually I would go with here but this time they told me that I do not need to go in with her. What if she falls or cant walk right? She have a bad knee and shes old. Thats just not right where I cant go with her and help her out. They act like Im there to do something wrong.

I know why this dr got 2,3 start. I never been there with this doctor but I am first changed to this doctor and They made me cancelled this doctor right away, because of staff. They are so rule. Theyre let you wait without saying a word. I feel like not helpful and say hello, then she got mad at me and raised her voice said (Wait). Yes, I waited for a while and the answered for me you call back this afternoon. And I called again. Same things made me wait and said nothing and I said hello then got mad again (Wait I am busy). I feel this doctor hiring those staff could bring his doctor down to 0 start. Staffs sound like uneducated and did not know how to do their job then should not be hired.

I have gone to Dr. Nguyen for a number of years, as he is a professional and do truly care about his patients, but its time to find a new doctor. The biggest problem is the front desk personnel, who is rude beyond rude. I had recently gone to get my blood drawn and was asked to wait outside. After waiting for what seems to be more than 15mins, I went to check, and was told that there are a lot of patients inside (it was a lie) before I told another office person that if I needed to wait any longer, I am leaving. But this recent event really triggered my change for a new doctor. I had dropped off a letter to have my doctor sign and return on a Saturday, came back on Tuesday to see if the front desk had it, and was told rudely by the same person named Thao to go home and wait. I asked if I will get an answer today or tomorrow, before she rudely told me to go home again. I was furious by the way she acted towards me especially since I am a patient. Its not acceptable!

I have gone to Dr. Nguyen for a number of years, as he is a professional and do truly care about his patients, but its time to find a new doctor. The biggest problem is the front desk personnel, who is rude beyond rude. I had recently gone to get my blood drawn and was asked to wait outside. After waiting for what seems to be more than 15mins, I went to check, and was told that there are a lot of patients inside (it was a lie) before I told another office person that if I needed to wait any longer, I am leaving. But this recent event really triggered my change for a new doctor. I had dropped off a letter to have my doctor sign and return on a Saturday, came back on Tuesday to see if the front desk had it, and was told rudely by the same person named Thao to GO HOME and wait. I asked if I will get an answer today or tomorrow, before she rudely told me to go home again and wait for the doctor. I was furious by the way she acted towards me and wasn't going to let her attitude put me down so I stood my ground and told her I would like an answer today because it had already been a couple of days. After standing my ground, she finally went to the back and asked the doctor, who came and spoke to me and gave me my answer. That wasn't so hard was it? Like many other reviewers, the issue is the front desk and how they don't treat patients like how patients are needed to be treated. With the long wait times, ignoring you until you speak up, and acting unprofessional. I will never go back there again, and people should avoid this office.

I have gone to Dr. Nguyen for a number of years, as he is a professional and do truly care about his patients, but its time to find a new doctor. The biggest problem is the front desk personnel,  who is rude beyond rude. I had recently gone to get my blood drawn and was asked to wait outside. After waiting for what seems to be more than 15mins, I went to check, and was told that there are a lot of patients inside (it was a lie) before I told another office person that if I needed to wait any longer, I am leaving. But this recent event really triggered my change for a new doctor. I had dropped off a letter to have my doctor sign and return on a Saturday, came back on Tuesday to see if the front desk had it, and was told rudely by the same person named Thao to GO HOME and wait. I asked if I will get an answer today or tomorrow, before she rudely told me to go home again and wait for the doctor. I was furious by the way she acted towards me and wasnt going to let her attitude put me down so I stood my ground and told her I would like an answer today because it had already been a couple of days. After standing my ground, she finally went to the back and asked the doctor, who came and spoke to me and gave me my answer. That wasnt so hard was it? Like many other reviewers, the issue is the front desk and how they dont treat patients like how patients are needed to be treated. With the long wait times, ignoring you until you speak up, and acting unprofessional. I will never go back there again, and people should avoid this office.

chao bác si. Toi rất la sung sót va bất màn trớc nhung thai do cua. Su tiếp dọn binh nhan o van phong. Toi Moi la binh nhan moi. toi. Da nghe rất nhiều nhung lỏi than phiền. Tu nhung Mesages. Gui. Đèn van phong. Toi chi muốn gop y. Cung bác si. ;mot bác si.Tot. se. Bi. Anh. Huống. Rất nhiều. Đèn tai tiếng. Khi bác si. Da. Lụa chọn. Kg. Dung. Ngời Sẻvicec. Qua. Te. Ve. Tu. CaCh

chao bác si.   Toi rất la sung sót va bất màn trớc nhung thai do cua.  Su tiếp dọn binh nhan o van phong.  Toi   Moi la binh nhan moi.  toi. Da nghe rất nhiều nhung lỏi  than phiền. Tu nhung Mesages.  Gui.  Đèn van phong.    Toi chi muốn gop y. Cung bác si.  ;mot bác si.Tot.   se.  Bi. Anh.  Huống.   Rất nhiều. Đèn tai tiếng.  Khi bác si. Da.  Lụa chọn. Kg. Dung.  Ngời  Sẻvicec.  Qua.  Te.  Ve.  Tu.  CaCh

This is negative stars. Horrible receptionist. Doctor is somewhat expert but due to his receptionist I wouldn't recommend to anyone. To keep business going doctor should look for reviews and change receptionist. Terrible, She can't even speak English. Only Vietnamese people go there since doctor and receptionist speaks in Vietnamese only. Regret going there. If you are reading reviews pls pls don't go there. Waste of money And time.

This is negative stars. Horrible receptionist. Doctor is somewhat expert but due to his receptionist I wouldnt recommend to anyone. To keep business going doctor should look for reviews and change receptionist. Terrible, She cant even speak English. Only Vietnamese people go there since doctor and receptionist speaks in Vietnamese only. Regret going there. If you are reading reviews pls pls dont go there. Waste of money And time.

Horribly unprofessional front desk service. Rude and mocks the customers. Long wait times and ignores you if you are young or not fluent in Vietnamese. They call you to come to the office then ignore you when you arrive. Absolutely ridiculous. You have to consistently remind them that you are there. The doctor is fine but he needs to fire the front desk ladies. I'm going to find a new doctor, and you should too.

Horribly unprofessional front desk service. Rude and mocks the customers. Long wait times and ignores you if you are young or not fluent in Vietnamese. They call you to come to the office then ignore you when you arrive. Absolutely ridiculous. You have to consistently remind them that you are there. The doctor is fine but he needs to fire the front desk ladies. Im going to find a new doctor, and you should too.

My mother is hurting and needs medicine. The doctor made a prescription so the pharmacist called the medical assistant but the assistant yelled at the pharmacist saying that they won't give the medicine. And the doctor said he would do a virtual check-up but my mom waited and the doctor didn't call so my mom called the medical office and a kind assistant answered but another assistant took the phone and answered rudely said that the doctor time was over and said to call the pharmacy to give the medicine. They serve the wealthy but do they not serve the poor properly?

My mother is hurting and needs medicine. The doctor made a prescription so the pharmacist called the medical assistant but the assistant yelled at the pharmacist saying that they wont give the medicine. And the doctor said he would do a virtual checkup but my mom waited and the doctor didnt call so my mom called the medical office and a kind assistant answered but another assistant took the phone and answered rudely said that the doctor time was over and said to call the pharmacy to give the medicine. They serve the wealthy but do they not serve the poor properly?