Bruce F Friedman Md's Online Review Report Card

“Allergy Doctor to go to” one of the the best doctors I met in my life. Really enjoyed my visits. He is very professional, knowledgeable, experienced and clear. But what stood out for me was the care he provides. Unlike some doctors Dr. Friedman doesn’t treat you as a customer. He actually listens to you and shows interest in you and your life which is very important for me. My visits were great with no long wait and the staff and nurses are just great. Highly recommended.

Fantastic doctor! Dr Friedman is competent, kind, very thorough. And his office staff are all wonderful as well.

Yes people, read all the bad reviews and ABSOLUTELY DONT GO HERE. All the bad reviews are true. They made my sons coming total 4 appointments to test what he is allergic for, the last appointment is totally useless when the Dr. just tell me very little information about the result and he didn't even want to show me how it looks like . The main point I brought my son here paying for 4 appointments and testing so his primary Dr and his OT can get the allergy result to help and treat him. But then the Dr. Office NEVER send the report to the primary Dr. even though I keep calling and calling them many many times asking for it. So what is the main purpose that I brought my son here, so they can poke him 100 times, collect the $$$ and then keep the report for themselves. !?#&$^*$#$%When I came late to my appointment like 15 minutes this office want to cancel me but then now when my appointment today with the primary Dr. so I asked them to plz make sure send the report before today. They promised to send by noon now is the end of the day and nothing has been sent. So what Im gonna do at my son Dr. appointment!?! cancel to get charged ?!?! Ironic, will they pay the fee if my Dr charge me or if i have to reschedule??? they dont care obviously. And the staff today telling me " oh the Dr not finish editing the report yet " why do they have to edit the report !?!?! To make it legitimate or what because it was not looking legitimate enough!?!?And she even ask me who did you talk to? Ironic. How many front staff do you have , like 10 or 20? that you dont know who was working ?. I asked for the report to be sent 3 times, and ask the Dr directly, so total 4 times. I will call to report them to the Board and BBB.This is so bad

Called the office serval times to straighten out the billing, no one ever called me back. They owe me a refund of over $100.00. I guess they are just going to keep MY MONEY!

The best allergist ever! He is so skillful, kind, attentive, professional and caring! I used to have severe allegic reactions to almost everything and bad hay fever that lasted several months twice a year. Dr.Friedman did some testing to find out what I was allergic. After almost a year of allergy injections once a week, my allergy is gone and my quality of life has improved significantly since then. I am forever grateful!

Dr Friedman is incredibly thorough and takes his time to ensure the best care. I've been seeing him for about 12 years and referred many happy patients since then. Thank you for keeping us healthy and for your cooky sense of humor!

I have had an atrocious experience with this practice. I needed diagnosis and treatment for severe allergies. I found this practice and read good reviews about it so I decided to come here to get diagnosed and treated. I had a pleasant first appointment and enjoyed a good conversation with Dr. Friedman, similar to how other patients have commented about his good and engaging personality. Dr. Friedman said that I needed to get allergy tested and to stop taking Zyrtec in order to conduct those tests. I explained that this would be very difficult for me since its the only method of controlling my flares but he insisted and prescribed Cortisone saying that it will control my symptoms for several days before the test. Everything went south from that point onward. Cortisone did not control my symptoms and and I got severe flares all over my body. For the next 48 hours, I tried day and night to connect with the doctor to discuss and failed. The office staff at his 16300 Sand Canyon office is the most inhumane and uncaring group of individuals that I have ever interacted with. They would alternate between 'Nothing we can do for you' to 'You can't speak to the doctor' to 'We will page the doctor' and I never received any response back while suffering through my symptoms. So I just persevered through excruciating pain and went to get the tests done. I needed to do two tests, a food allergy and an environmental allergy test. On the day of the test, the office person said I will need to do them on two separate days. When I explained that I have severe symptoms and need to get both of them done to get back to my medication, her exact belligerent responses were: 'I don't have time For You today' When I pushed back citing my condition, I got a different response: 'Well if we do both of them today, then the insurance will not pay for both!' When I said that this has nothing to do with patient care and that I need to see the Dr. to discuss, I finally got told: 'No you can't see the doctor, there is nothing we can do for you, and if you are not feeling well, just go to urgent care..!'. Those are the exact words uttered by a person who should never be in the field of providing patient care at any level. At that point, I got up and left the office without doing the test as I genuinely feared for my long term care If I started my actual treatment with an office that so blatantly prioritizes financials over a patient's well being and refuses to provide basic patient care between 'paid' appointments. I will be looking for a different practice to get help, one that understands and respects the Hippocratic Oath for what it truly stands for.

Dr Friedman is incredibly dependable and thorough with his patients. I've seen him for about 12 years for angioedema, hives, and other common environmental and food allergy detection. I've referred many others to him and never received anything but raved reviews. Keep up the good work and keep us laughing doc!

I started seeing Dr. Friedman in late 2019. Love Dr. Friedman, do not care for the office manager. The office manage made me pay up front for the out of pocket expense for my deductible, before submitting the claim to my insurance. When they did that, the office did not submit my claim right away to my insurance, so I got stuck paying double of my out of pocket expense. I have called and left SEVERAL messages for them to correct the situation and they have never, ever called me back nor have they corrected the charges. I figured they owe me a refund of roughly $100.00. Not only that, they did not submit for my first visit with them, so therefore I didn't get the credit for payment made against my out of pocket expense. Again, FANTASTIC DOCTOR, horrible office manager. I hope this gets there attention!!!

Thanks for taking the time to make a thorough diagnosis on me. Kelly