Don Bui's Online Review Report Card

His office and staff are terrible. I have been trying to fix my name and ultrasound order for 20 days. Doctor himself is more likely try to finish his visit asap. My visit did not take more than 2 minutes. No explanation and follow up questions and not try to focus to help you for your pain or issue.

I have been seeing Dr. Bui at the Fountain Valley and Newport Beach locations of OC Urology Associates for 7 months to fix a uretural stricture. He has installed and removed a uretural stent and performed a Pyeloplasty operation using the DaVinci robot. I have been very impressed with Dr. Bui's knowledge, proficiency, and explanations. He has great concern for the patients comfort. I would recommend Dr Bui to a close family member.

Dr.Don Bui is awesome. He takes time to hear you out and spends time. He is very knowledgeable.

Quite possibly the worst doctor I have ever been to. He is arrogant to the point of being annoying, has a horrible bedside manner. Avoid this guy at all costs. If you got him as a referral from your primary care physician (as I did) ask for a different doctor. I have told my primary care physician what a bad experience I had and never to refer anyone to this guy again.

I have been calling to make an appointment for 2 weeks!!!! when i finally get to speak with a person, they are rude and act like they are doing you a favor... they are not friendly or helpful. I am not in the medical billing or admin profession - I don't understand some of your terms. Your staff should be helping me understand and what they are asking for. After seeing all the negative reviews below, how is your office still in business?

I got the insurance approval for my surgery 22 days ago. I have been calling every day to schedule my surgery. No one responds. How do they get away with this level of incompetence I may switch drs. I'mPissed !!!

This is the most efficient and well-run office I have ever visited. The staff is unbelievably kind and patient. Most of the other patients were elderly and listening to the staff communicate, it is clear that they care about their patients' well-being. I have been here twice and both times I waited less than five minutes to be seen. Dr. Bui is professional and generous with his time, taking an extra moment to explain and ensure you understand his process. Exemplary service.

Handled my bladder cancer with professional care. At present am now cancer free in the bladder. All of the employees were truly exceptional. I would highly recommend him.

Dr. Bui has been my urologist for 8 years and he's my favorite physician. If you have the opportunity to meet him you'll understand why his patients love him so much. You will have his full attention and he truly cares about any concerns you may have. He's top M.D. and human being all wrapped up in one great man.

Hi I had the great privilege to go to the OC urology associates. It's not my first time going to a urologist. So I had all my questions ready. First the girls at the front were very professional & helpful. But wth a lite dose of humor. So off to a good start. The wate visit was very short & comfort. Now in the exam room . The nurse was very good & helpful wth all my question & thorough. Since I was coming from another Dr in the area I new the drill. Pee in a cup. The c doctor. I did review his website & learned a lot. It said he is a good listener. And he was. I told him a lot. & he sat there &let me finish. The he gave my his best advice it looks good come back in 2weeks. 4 another test. So it doesn't sound like much. But I felt really good when I left. & I already told a friend about. My experience here. Umm b back Tkx