Martin Backman, Md's Online Review Report Card

I had such a terrible experience trying to schedule an appointment. I spoke to someone once and she was pretty rude. I called back an additional 5 times to schedule an appointment, but each time no one picked up, so I left messages. In my final message I said, "Please just let me know if you're not taking new patients, so I'll stop calling." No response. CalOptima asked if I wanted to file a complaint, which I did. I just got the complaint results back and the doctor's office claimed that I only called once and they called me back a couple of days later. Why would I waste my time filing a complaint if they'd called me back??? They either lied to CalOptima, or there's something wrong with their phone system. I'm so glad I checked the reviews here, because now I see it's a systemic issue at this office. Something VERY WRONG here and they know about it, but aren't fixing it. As a few people have said, when you really need to see a doctor and you're treated like this, it feels HORRIBLE. Buyer beware...

I've gone to my share of Doctors for MS and I thank whoever is responsible for getting me to Dr. Backman. I hope I never have to see another because NO ONE could ever come close to him. He cares about his patiences and the care they receive. His staff is very busy caring for each of us so it might take a bit of time but, He is worth the wait. Dr. Backman and Staff, I appreciate all of you. And, I'm lucky to be a patient of his. THANK YOU ALL, Madelyn FYI, Remember, Nobody is Perfect in this World except Dr. Backman!

don’t ever dare waste your time here. This doctor should not be practicing his profession. stop accepting patients because he is very unprofessional, lack of empathy, he doesn’t care about the patient at all. He is just there to make money!!!! He is a nightmare for every patient. Discouraging his own patients! So frustrating!!!

I went for my first appt and was so blessed to be there!! From the front desk to the doctor to the after care it was great service, kind and caring people! The office was clean and there was so much information in the lobby before my appt! This was my 4th neurologist and this is one I am keeping! I went for my nystagmus and migraines!

I was referred to Dr. Backman first but because I had so many scary bad experiences with different drs and because he is a bit far I didn't see him and chose Dr. Bonyadi instead, because I was scared I couldn't drive that far with my legs being so weak. Today they weren't hurting as bad so I made it there ok. If I went yesterday I definitely wouldn't have been able to drive that far! Thankfully today the pain wasn't too bad. I found handicap parking the whole lot was full! Big building. When I got to the door the office was closed I was worried they forgot about me to be honest. But at 12:30 they unlocked the doors and i got inside. It's small yet cute inside, the front desk guy is really friendly, I spoke to a girl when I first tried to make my appointment and she was a bit rude so I got a little worried. The guy up front I wish I remembered his name but he is really helpful and kind. There were other families in there after I arrived, one lady and bf were so sweet I talked to them a bit the lady had a stroke too and one sided weakness like me. I told her I think I had the same but my last doctor didn't give me any answers so I had to find a new doctor. She had a similar story. I wished her luck and told her i would pray for her too. When Dr. Backman came into the room, he is was caring and has a soft voice and didn't rush me. I brought all the tests I had done at my other neurologist that was rude and from my hospital stay and er visits and my neurosurgeon. He is sending me for more MRI's and CT scans for my brain, neck and spine. You know when u forget everything you wanna say? I did, even when he asked me questions but I figured next appointment I will be more prepared since I will get more scans done and we can actually talk about them and he can finally tell me what is going on with me neurologically. I think i have had strokes or something with these episodes I have had. I guess it is hard to sometimes see that on brain scans or it could get missed if you have had a stroke in the past. I went through so much that caused these episodes to happen to me and my body to breakdown the way it has. But I have good feelings about this doctor like he can help me and give me answers finally!! It's scary enough knowing something is wrong with me neurologically and not being able to walk or drive on days that can be really hard on me. But to have an uncaring doctor like before is really disheartening and not give me any type of answers as to what is wrong with me neurologically and not inform my other doctors so they can help me too. So I am really hoping he can help me. I really appreciate you caring and seeing me Dr. Backman, I truly hope you can help me and on our next meeting you can give me some sort of answers. Thank you for being so kind on our first meeting I really appreciate caring doctors who actually want to help their patients it makes this health journey less agonizing!! I will write another review when I see him again. Have a beautiful day :) Aloha

Dr. Blackman is extremely knowledgeable and takes plenty of time explaining and ordering tests if necessary. I'm very grateful to heave him evaluated me after a stroke and would highly recommend him to anyone with a neurological concern. Antonio Aguilar

This doctor's office is terrible. They never answer the phone. If you leave more than 2 voicemails within a week to schedule an appointment, they will block your phone number. After getting a disconnected tone on my phone, I called from my wife's phone and the call went through - I had to double check to ensure that I called exact same phone number because I was baffled. Absolutely will not be scheduling an appointment. By the looks of other reviews this doctor is terrible and will be facing a malpractice suit at some point in his career if he has not already.

great doctor Dr Backman is very professional, straight to the point and very thorough. He helped in properly diagnosing my neuropathy.

Great doctor and the staff is amazing!!!

The RUDEST people ever, you will see the most unprofessional staff that will do their best to never help you. The attitude is insane. No wonder why they only got 2.5 stars!!