Ying Chi's Online Review Report Card
Ying Chi
4.8
Average Star Rating
283
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Orange County Hand Surgery Specialists, led by Dr Ying Chi, received 93.6% positive feedback, with patients praising the professionalism, knowledge, and care provided by Dr Chi and her team. However, 6.4% of the feedback was negative, primarily citing billing issues and unhelpful administrative staff. Overall, the practice is commended for its exceptional surgical care but could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Ying Chi's Reviews
Dr. Chi did surgery on my right thumb for trigger finger. I also has a non cancerous mass in the thumb joint that she took out. Every person in her office including Dr. Chi is top notch. You cannot do better. The Administration support team was equally awesome Really enjoyed working with them and will go back if needed in the future.
Dr. Chi is one of my all time favorite doctors I am so thrilled to have met her her wonderful staff She is the kind of doctor that listens doesnt talk down to you but explains procedures clearly with confidence. Plus her surgical skills are superb If anyone is needing to find a hand doctorsurgeon look no further Dr. Chi is your lady
This is the 3rd procedure 4th too as she did both thumbs at once done on my hands by Dr. Chi and I couldnt be happier.From consultation to scheduling to the actual procedures to post op this surgeon and her team in the OR and Office are tops
Dr. Chi is the Best Wow what a hand surgeon Thank You Doc and all her staff at her office were so nice to me Thank You Orange County Hand Surgery Staff were very nice to me every single one of them Thank You
Ive had carpal tunnel and trigger finger surgeries at the OrangeCounty Center done by Dr. Ying Chi. Dr. Chi is an amazing Specialist. I also want to mention that her staff at her office are also amazing. They are a great Team.
What an amazing doctor If I could give 10 stars i would. She was terrific and has a wonderful team behind her. One of the best. I highly recommend.
Dr. Chi and her staff were wonderful second hand surgery. Would not go anywhere else.
This place unprofessional. Don’t care how much you have pain. Doctor is not there every day why you open business?? . Appointment 710 days don’t care and not help what you have pain or not …. Such place
This practice is an in network with insurances but operates like it isn’t. I was told I need to pay $580 because I have deductible. I told the front person that I k ow my policy that I’m only responsible for the copy’s but she insisted I needed to pay. I got my EOB from my insurance and I was only responsible for $63. I was told that if I was right it will be refunded. I called the office and I was given a different phone number to call and it keeps saying I’m calling out of their normal business hours. Their billing office is call Newport medical solutions and have awful reviews for similar experiences like mine and took months to get a refund. So please be aware before you go to this office.
Dr. Ying Chi was great but who ever runs their billing department needs coaching. I paid for everything they asked me for before my procedure. Months later I get a notice from a collections company asking for an unpaid balance with interest. This notice came with the threat of reporting me to the credit agencies. It appeared that after speaking with the agent that my address was incorrect. He also didnt have a reason as to why the medical office didnt call me to ask for payment before throwing me to the wolves. I called Dr. Chis office to discuss but had to leave message. No one called me back.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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