Ocean Psychiatry's Online Review Report Card

Extremely terrible experience with NP Curry. I was extremely polite when explaining my condition to her. This lady is extremely rude, incompetent, and basically will profile you on what meds you take. She also argued with me while trying to explain my condition, and hung up on my face! A patient should always be listened to-we are already in distress.

Extremely terrible experience with NP Curry. I was extremely polite when explaining my condition to her. This lady is extremely rude, incompetent, and basically will profile you on what meds you take. She also argued with me while trying to explain my condition, and hung up on my face! A patient should always be listened to-we are already in distress.

Dr. Sridevi has been very helpful through out the entire process of making sure I am provided the help I need.

I took a leap of faith based on reviews - and wow. Still in shock what a disappointing experience. I was clear on the phone I needed in person (not telehealth) and I was not on any medication. I waited over a month to get in - which is expected, and filled out online forms that worked 50% of the time. Finally the day arrives and I was taken to an odd office where the woman was behind a desk/computer screen. As she confirmed who I was I realized something was off. She wanted to know what medicine I was on. She asked more than once. Come to find out she is not a therapist! She is a nurse for medicine management. She asked multiple times if I was interested or if I thought medicine would help me - I stated I should be diagnosed first? She stated she can not help me and I should see a therapist.....uhhhhh ok. So she informs me they only offer Zoom therapy! What alternate universe did I enter? She kindly offered to set-up an appointment/start the referral process and I said not to bother it is the opposite of what I arranged for my appointment. At the front desk they were discussing my situation in front of me (awkward) on the other side of the glass. As I was cut short with nurse - by having services misrepresented - I said I expect not to be charged for the time it took to not help me. They agreed and offered an apology. However, it was uncomfortable and a waste of my time. The Icing on top is the call, text and email asking if I'd like to continue

Do not go here. Trying to get medicine is like pulling teeth. Absolutely zero empathy from the "provider" I was assigned. Constantly questioning why I need the medicine I was prescribed. Incompetent would be too generous to describe the practice.

I was assured that I would speak with the MD on the first visit. Instead I was seen by a nurse posing as a psychiatrist. She was a joke and a half. Don't waste you time with this incompetent group. Terrible to say the least. They should be ashamed of themselves. Enough said.

The person did not listen. What a poor experience Will not be going back

I will be transferring my care to another practice. I am disappointed because I once had a great experience and was a loyal patient. You can even see the 5-star review I left back in June of '24. I am leaving because I was charged twice in a 2-week period for "missing" my telehealth appointments. I have been having telehealth appointments at this practice for over a year, and have ALWAYS been CALLED directly right at the time of my appointment. I always thought this was the process. So imagine my surprise when I get no calls at the time of my appointment...then get BILLED $100 for not joining the telehealth call online? The reason this happened is because my original provider left Ocean to open her own practice, so they gave me someone new and never explained how the process would change for me - it even says in my patient notes to call patient directly at X phone number at the time of her appointments!!! I explained this all to the Billing department and they said hmm... it does say in your file you get called at this number for telehealth appointments... Then she said she would escalate this issue to the Operations Director to see if they could waive it. Ultimately my appeal to remove the "no-show" charges was denied. Feels very much like a money grab. The worst part is I've been off my meds for 1-2 months as I've been trying to appeal this. So I've settled my bill and I will be taking my business to my original providers new practice.

I called into the office to inquire about services and insurance. I didn't know anything about how this clinic would work out with my insurance. I spoke to the front office and was pleasantly surprised on how professional and friendly they were! They answered all my questions and re-assured me that they would try to help me out however they could. I've had horrific experiences calling offices inquiring about MH services but they really put me at ease. I wish I could remember the person who was on the phone with me but she was amazing! The clinic is unfortunately a little too far for me but I will recommend this clinic to friends who are looking for MH services in that area. Thank you all!

I’ve had a very positive experience with Ocean Psychiatry. The team is responsible and attentive. And Janice is kind, easy to talk to, and makes me feel supported during each session. I really appreciate the care and attention I’ve received here.