Castro Irma's Online Review Report Card

RUN! I filed a complaint to the California Medical Board on her. Dr. Castro found a lump in my breast in February 2022. But instead of telling my insurance company to have a mammogram done asap, Dr. Castors made me wait until July! See, July would have been my annual mammogram. So for 5 months I was wondering if I had breast cancer. When I told the WISH clinic, the mammogram place, they told me that Dr. Castro should have called to have my breasts checked asap. Luckily everything was fine. But did I really need to wonder if I had breast cancer for 5 months? And imagine if I did? I could have died. Also, I think Dr. Castros has an alcohol or substance abuse problem. Once she left me in the patient room for 45 minutes and said she forgot I was there. And then when she read my results from a procedure, she was swaying in an elliptical fashion. She was sitting on her stool, but her torso would sway around in an oval shape. Not to mention that when she sat down she said, "The [name of other doctor] should be reading this to you. They don't pay me enough!" And the slammed the file on the desk. I reported this to my insurance company only for Dr. Castro to lie and say not only that the whole thing never happened, but that she doesn't even use files. Yes, Dr. Castro had the nerve to tell my insurance company that she doesn't use paper files. And we all know that is a lie. Then she tried to make look like I had a mental illness by telling the insurance company I "wasn't taking my medication." Do you know what medication she was referring to? She was referring to a hypothyroid medication she MISTAKENLY prescribed to me. And had I taken this medication I could have died. Yes, I wasn't taking it because I never had hypothyroidism. But rather than being specific, Dr. Castro just told my insurance company I "wasn't making the medication" in an effort to undermine my credibility. Dr. Castro lies. Dr. Castro also referred me to Dr. Camille Marquez. Dr. Marquez was a horrible doctor, even worse than Dr. Castro But when I tried to get Dr. Castro to refer me to someone else her office would never return my calls. Dr. Castro is the worst and should have her license revoked.

By far the worse doctor I have ever seen in my 50 years on earth. She is rude and it's disgusting to watch how she treats her staff. Can't believe anyone would work for her let alone be a patient of someone who will put you down and make you feel worse than when you went in. I would give her 0 stars if it was possible. Don't wast your time or money on this doctor.

The best doctor I ever met!

Mi experiencia en el consultorio de la Dra Castro y de su personal es muy decepcionante. Esperas ver a la doctora pero solo ves estudiantes pasantes de medicina sin ninguna experiencia. La espera en el consultorio es muy lenta con recepcionistas groseras. Es muy dificil obtener una referencia para ir a ver un medico especialista con tiempo. Si de verdad valoras TU salud o la de tu ser querido evita este consultorio, como dice el refrán "Sobre aviso no hay engaño" o " Lo barato sale muy caro"

DOES NOT deserve any stars NEGATIVE 1000% Irma Castro deserves to have her medical license revoked. She isn't professional whatsoever. Rude and Disrespectful. Has a nasty demeanor. I'm so happy I quit her after the follow-up. Don't go to her she is a WITCH to put it nicely. I didn't have any issues with the nurse or the front desk. Just the bruja.aka WITCH! I'm glad I moved out of California as well.

Dr. Castro is very blunt and upfront. She's honest and I trust her knowledge and expertise. I continue to come here because she tells me what I need to hear. I like how she doesn't sugar coat topics; especially when it comes to taking care of ourselves. Front staff is also very nice.

They are never opened a ND always wants you to make an appointment to get the lab results. Bit they stay closed ALL THE TIME. AND SHE HAS HER STUDENTS SEEING THE PATIENTS. IF YOUR LOOKING FOR A PRIMARY care physician keep searching.....

I want to let people know that Dr Castro was responsible for me ending up in dialysis. I went there for 10 years and the whole time Dr Castro didn't read my labs correctly . She never told me we're my GFR was in which it was slowly declining.She kept me in the same meds didn't change my medication at all.She told me just to loose weight and watch what I eat.So as time past my kidneys started to decline I went and did a blood work and I was at stage 3 .She referred me to a specialist were they did helped me. These new doctors changed my insulin and my A1 C is at 6.5.But for me it's to late cuzz I damaged my kidneys please people trust me in want im telling you guys.Find a doctor that will read your labs and work with you shame on Dr Castro Thank You all...

I was rushed out of her office during their lunch time. I was literally being escorted out of my room as i was telling her about my eczema on my face. Dr. Irma told me to wash my face, what the. Did not help me at all, then had the audacity to bill me.

I enjoy going to see Dr. Castro. She is very nice & understanding. I always tell her I wish I could have gone to her when I was let down at my OB office for my PPD. Knowing she would have taken me off of my work longer kills me today but I am thankful for her now. I appreciate her care & sympathy something I’ve needed during this difficult time. The ladies in the front are not rude, they’re just straight forward. They’re just as nice. I have not had any problems with this office. Thank you.

She is very rude

Nice!

I LOVE Dr. Castro and the front desk staff. I have been seeing Dr. Castro for over 5years I believe. She always hears my complaints of how I'm feeling and different challenges I have had with my body. She always emails me back and she assures me I'm ok and what to do next if anything is needed to be done. I always asking questions when I'm not feeling well and she always finds a way to get back to me. Her staff is so amazing they communicate very professional and nice they are always welcoming when I'm needing a appointment or asking a question or needing paperwork. Every office has there good and bad days and throughout the years I've had more good days visiting doctor Castros office. Keep up the good work Dr. Castro and know you and your staff are greatly appreciated more then you would never know, especially during these last 2 years working during a pandemic and taking care of people with no complaints. #teamdrcastro

My husband and i both are patients of Dr. Castro and have been for nearly fourteen - fifteen years or so. I had researched primary care doctors in our area, and was impressed by Dr. Castro's bio. I remember walking into her office for the first time; she was very professional, patient, and attentive. We were excited to have Dr. Castro as our physician for various reasons. Dr. Castro shared with us that she fully expected us to be active participants in our healthcare and wellbeing (keeping appointments, taking prescribe medications properly when / if necessary, eating right and exercising). Dr. Castor displays an interpersonal bedside manner that feels, natural and genuine. We have experienced wellbeing and are healthier, mind, body and soul as a result of Dr. Castro's care. My husband and I continue to be active participants in our health and wellbeing, which simply translates as good patients (helping our care provider help us).

Today I called because my mother caught the Covid 19 and we called because we had no clue what to do. While we were coughing our lungs out, the office lady was very disrespectful. We asked what can we do relieve our symptoms and she was like, “I don’t know, quarantine?” She was talking to us as we were trash. We are having horrible symptoms and we needed help. The lady was horrible and kept commenting as if we are ruining her wonderful morning. Honestly, I never met any customers service as rude as them. The doctor is very unprofessional too. They just give medicine like it’s candy. She keeps giving something that isn’t clearly working. Does anyone know a better doctor that works with Medi-Cal? Because clearly I have no clue what medical school gave her the degree. Never go here. Hopefully, one day some people can understand that Covid is very difficult and can help you to get better, not harm you. One star is a lot to give to them!! Have nice everyone and don’t visit here if you can help it.

Wish I could leave 0 stars!! When I called to schedule and appointment, at first, she said there were none available until October- which is fine, I could’ve made an appointment for somewhere else in the meantime. But then, she said “Wait! I found one, 7am on the 12th”, I said “Of this month?” and she confirmed. I live 45 minutes out of town, so I woke up early, drove down, and once I got to the building, had so much trouble finding the office. There’s no one at the front desk, no map, you just have to wander the building until you’re lucky enough to find the office you’re looking for. When I finally found the it, there was no appointment set! Somehow, they had all my information I gave her over the phone, but no appointment. No future appointments, nothing. Now there’s no appointments available until November!!! Extremely disappointed. Waste of gas, waste of time, definitely won’t be returning.

Lousy Doctor. She does no x rays or much of anything but lip service. You'll wind up in the hospital for sure under her care. Goodbye

Rambles on about nothing. No facts to back up her talking. Doesn't do referrals or x-rays. Is very abusive anymore. She should retire.

Rambles on about nothing. No facts to back up her talking. Doesn't do referrals or x-rays. Is very abusive anymore. She should retire.

Dr. Castro is very knowledgeable