Dry Creek Urgent Care's Online Review Report Card

Dr. Barbara Morlan: Was calm and caring, did not push me into any test or procedure, but, asked me questions and give me her wisdom on the subject allowing me to makeup my own mind. Dr. Tony Morlan: Was very comforting, relaxed and give us (my granddaughter and myself) a feeling of confidence that the treatment offered would take care of the issue and promptly. And, it did! Janet H.

I have been going to Dry Creek Medical for years, but this is getting out of hand. I was in the lobby for 50 minutes just to get lab work done. I am done with this medical group. Tony and Barbara are nice physicians but every time it takes way too long.

I took my son here for the first time. The wait time was under an hour and the staff was very kind. The doc was so sweet and funny. She made my son feel comfortable with the strep test. Over all it wad very pleasant!! Best urgent care I've I've been to! Update: We saw the doctor Tony, he was so nice and informative!! Everyone treated us with respect and you can tell they care about the people! We are back for another visit today for an ear flush gor my son. Spoke to the receptionist and she was so kind!!

Just received a bill in the mail from this office and the date of service was May 2019!! This is the first bill I have received and I am being told my bill MAY ALREADY be in collections!! Beyond frustrating, WHY does it take 4 YEARS to send a bill? Who remembers if they paid a bill 4 years ago?? Money grab-----because I have no proof I paid it- but if I ever received a bill I am sure I paid it! Not happy----

Hate this place more than anything in this world. I was an employee I don't care if they see this review because they deserve to be called out for all the BS that went on here. I worked there not even a year and it was god awful. Tony is great but sucked at getting the job done to the fullest capacity. Dr Morlan is the nicest woman... to her patients only. To her staff, she could care less if I died. Her kids are another story not even worth mentioning. Jessica is about the worst MA / office manager ever. She has no respect for you at all. Tired to talk to her several times about issues and she's okay if off as something COMPLETELY different. They wait time is HORRENDOUS and I feel so bad in my heart for the people who go there for immediate URGENT care because you'll be waiting for HOURS... thank you have a great day and NEVER go here :) !

I ran out of prescription that i take daily and called for a renewal. They said they would check on it and call me back if there are any issues. They never called back so i assumed that everything was good and my prescription would be renewed. After 2 days past i called my pharmacy to check on it and they said they are still waiting for my doctor to renew them! I had to call dry creek again to ask about my prescription and then they finally did it. I was without my medication for 5 days, not acceptable.

I have been a patient for about 15 years. I have been treated with courtesy and compassion every time. Yes, there was a time where the wait times were VERY long, but that was years ago. The front desk is very efficient and polite. I have never had an issue getting an appointment or a prescription refill. The staff is very pleasant and kind. I am in the office monthly and I have never felt ignored or disrespected. The front office is efficient and friendly. If you are looking for a quick in and out, go to an urgent care. If you want someone who will listen to your needs and do their best to help you live your best life, I recommend Dr. Morlan and her team!

Update, my mother in law has permanent kidney damage from being put on the diabetes medication when she was not even pre diabetic. We we're finally able to get a copy of her one visit that was supposed to be a physical and the form was filled out and it was filled with lies, it says no asthma, she is a life long asthmatic and it's severe, she told him that also. Paper states she had a rectal exam, she said she never even removed her clothes and that never happened. I'm shocked at what was written, it was basically a way to bill her insurance for a physical and then give her strong name brand only diabetics medicine that gave her life long effects, my guess is that he got a kickback for every prescription he gave out. She has been tested multiple times for diabetes and she has never been even borderline. She has not been put on anything for sugar and she is doing well. I tried to call in to the insurance and they said they got a hold of the doctor and that she canceled all her appointments and never mentioned anything else. The insurance dropped it because they made it sound like she was in the wrong and they couldn't get a hold of her. Truth is she was getting canceled and she would get it rescheduled and they always cancel it. I don't understand how this place is still open with all the reviews on here, something needs to be done, one day he will have a patient die from the wrong medication, it almost was my mother in law. Please be careful here.

I arrived to their urgent care center and was told there was 1 "sick" person in line before me. 2.5 hours later I was taken to a room. I was there because I woke up with no voice 3 days earlier. The person who took my blood pressure brought in and administered a strep test. When the Dr came in and saw it sitting on the counter said "that's going to be negative". Why would they do a strep test before the Dr even came in the room? The Dr looked in my throat and said , "you have sleep apthnia". He didn't look in my ears, nose, anything else. He said he could give me an antibiotic if I wanted but he didn't see anything wrong. His advice was "don't talk". Turns out I has a sinus infection. This visit was a waste of time and $, but yes. The Dr was polite... if that's what's important about a Dr. Not.

Rude staff. Jessica the MA, has no courtesy for time. Don't tell a patient the wait time is 15 minutes when it's actually 2 hours. Incompetent. Go elsewhere. This is not an urgent care. This is piss poor care.