Fogg Remington Eyecare's Online Review Report Card

I have tried other Eye Doctors and this one is the best in Fresno. Remington is my doctor. The office professional.

Extremely rude office staff. Not helpful at all.

Do not come to this place if you want to be treated with dignity. I was told I would be right in and I had to wait for close to an hour. Then they moved me to another room and told me they would see me in just a sec. I was in there about 20 minutes when I asked one of the people what was happening because I had to get out of there to get to a class. She told me I was next. 30 minutes later I still hadn't been seen and had to leave. What a waste of time and what an unethical attitude to have towards paying customers. I told the lady when I was leaving that waiting for that long seemed a little excessive and she smiled and said sorry. Disclaimer: My experience with the Clovis branch has been the complete opposite.

Please please answer your phone I've been trying to make a appointment for 2 days now

I had to find my own eye specialist for my son since his primary couldn't find us anything. I found Dr. Fogg and he originally wasn't able to see my son for surgery until months out but got him pushed up since he's been having his eye issue for some time. Dr. Fogg and his team treated my son like I would with love and care and overall we had such a great experience.

I had a terrible experience here with office staff and office manager and also Kelly they are asking for my social security number over the phone when I tell them that I can come in and bring it they say no we're gonna get rid of your review very rude unprofessional personal I would not recommend nor would I go there anymore and I will tell my doctor not to send anyone else there

Owned by an extremely opinionated and misinformed member of the board of directors for CUSD. Dr. Fogg's incompetence can clearly be seen from the board meeting on July 29th, obviously showing a lack of research and care in making decisions to better the lives of children returning to school.

I visited the office due to a sty that lingered for more than 2 months. I was seen by Dr. fogg which suggested I have it drained. So we drained it that same day and after 1 and a half week passed and no change to my eye I contacted the office and explained the situation. The doctor suggested I return as follow up to have the checked out. I called and asked if I would be charged for the visit. 'NO, because it is a follow up". Was the reply. On the day of I asked again at front desk. Same answer was given, He spoke to me for 5 minutes and suggested that it may be another gland acting up , which I knew was bogus because the first one took 2 months to get that big so I knew that a 2nd one wouldn't get that way in 2 weeks. He didn't do it right the first time is what it was! So I went home. Weeks later I receive a bill for that visit for 80 bucks.. I called to resolve and got bounced around and they even said they spoke to Fogg himself which of course said that the charge would stand..I can see he NEEDS the money more than Eye. lol. Never again ! God bless you Dr. Fogg.

This office has gone downhill since Dr Lanier retired. Long story short they billed my sons follow up eye exam through my medical insurance instead of my vision insurance. Even after speaking with the billing department and letting them know my vision covered follow up appointments they refused to bill the visit through my vision insurance. I was forced to pay for the visit out of pocket which is just absurd because, like I said, I have vision insurance just for this purpose. And since Dr Lanier retired I’ll be finding another vision care center for my special needs child, the current Doctors just don’t cut it.

I woke up the other morning and my eye was in super pain thought I probably had pinkeye called them and the receptionist asked if I could come in right now and asked if I was ok to drive...so I went there immediately and was seen by Dr. Remington and he looked at my eye and said “good thing you came in you probably would have lost your eye you have a cornea ulcer”what I’m trying to say is they are great got me in and knew what they were doing...I’ll go no where else..