Fresno St. Children's Dentistry & Orthodontics's Online Review Report Card

Staff is wonderful they are fast and precise

Been taking my son here since 2018 and never had any issues! It’s clean and never had to wait more than 5-10 minutes to be seen. Dentist Alisa is so nice and thorough 😊 the office staff and the dental assistants are great also!

My kids loves it here.

Great Dentist. Staff is friendly and caring. Our son is 10 years of age and we have bringing him here since he was 2 years of age. Nice cozy and clean office. Plenty of parking

Simple, Clean, and very thorough. I wish they accepted adults because I would come here too. 😃 😊 My kids do very well here.

I recently attended an orthodontic consultation for my daughter with Dr. Akash Patel at Central California Children’s Dentistry & Orthodontics, and unfortunately, the experience that followed has been confusing and disappointing. Shortly after the appointment, I received a call from the office stating that Dr. Patel had decided they would no longer see my family for orthodontic care. I respectfully asked for clarification, as there had been no indication during our visit that anything was wrong. The office manager later followed up but was unable to provide any explanation for the decision. I was told they reviewed recorded phone calls and confirmed that I had not been rude or inappropriate. Most of the interaction during the consultation was between my daughter’s father and the doctor, which makes this situation even more unclear. I have made multiple attempts to understand what may have occurred, including offering to address or apologize for anything that may have caused discomfort, but no information has been provided. At this point, the lack of transparency feels unprofessional and discriminatory. While I understand that providers have the right to make decisions about their practice, it is reasonable to expect clear communication, especially when a family is being dismissed without explanation. Without any clarity, this situation feels targeted. I do want to emphasize that our experiences with the general dentistry side of this office over the years have been positive. This review is specifically about the orthodontic side and this particular situation. I hope the office can improve communication and provide families with the respect and clarity they deserve in the future.

Staff and Dr are great!

Staff and female doctor is patient with down to earth gentle tone with children. Even when it's extremely busy they stay calm under pressure and try to accommodate everyone

OK so…. I’ve been taking my kids here for quite some time now. The staff is amazing, the service is great, but….. the facility itself needs a makeover! Paint on the walls is coming off, base boards need attention, every pillar corner is chipped, there’s tape on the equipment holding it together! lol the care of the facility looks very neglected. Don’t know if this is an issue with the owner, but it could use some remodeling or a fresh new coat of paint. It’s starting to look a lil ghetto but like I said, the staff are doing great! It just needs some more love poured into it! Even the carpet looks old. Owner needs to invest in the staff and the clients!

My son and daughter both are special needs so they aren't the most cooperative patients all the time. I love bringing them here. The staff is always so kind and caring and patient with my kids. The dentist himself is great! And the dental assistants and front desk ladies are always friendly!. Not to mention, they are fast. Not that they rush but they're efficient with their time. Deannica and Wendy are 2 names that I can remember, those ladies are troopers! All the staff there is, really. In case you cant tell, I highly recommend this place to friends and family.