Mariano Jr. Hipolito's Online Review Report Card

He is knowledgeable and caring physician. Highly recommended

This place has to be the worst (medical clinic), with the worst customer service.

My family has been going to Fresno family medical clinic for 14 years, my mom had recently had a tumor removed from her brain, that UZI caught with my moms blood work, he sent her to an amazing hospital with amazing staff, nurses. They saved my moms life. Dr.Mariano is an Extraordinary doctor. He helps adults and children. He even took care of my daughter with her Seizures When she was little. He was always patient, and caring. He never rushes, he takes his time. He makes sure all his patients are taken care of. I would definitely recommend Fresno family medical clinic. The best doctors, and amazing staff.

My family has been going to Fresno family medical clinic for 14 years, my mom had recently had a tumor removed from her brain, that UZI caught with my moms blood work, he sent her to an amazing hospital with amazing staff, nurses. They saved my moms life. Dr.Mariano is an Extraordinary doctor. He helps adults and children. He even took care of my daughter with her Seizures When she was little. He was always patient, and caring. He never rushes, he takes his time. He makes sure all his patients are taken care of. I would definitely recommend Fresno family medical clinic. The best doctors, and amazing staff.

READ THIS FIRST!I am a patient here Dr. Mariano has found things, gave me great medical advice, I’ve been referred to one of the best specialists in the state, and I am so lucky! He truly cares about me YOU WILL HAVE LONG WAIT TIMES your appointment will be a while but I can promise you he is the best!!!! I’m not sure about the negative reviews because my experience has been excellent!!! I have a chronic condition and other doctors have showed little to no interest in me I have been treated like a number and I finally gave up for almost 8 years I didn’t care about myself or my well being to be quite honest. Dr. Mariano was recommended and Im so glad I took the plunge!!! The office is professional and the staff is great! Made me feel so well cared for I’ve noticed as far as wait times it’s getting better but you will still wait, this is a busy office!! I can see why he’s popular! Thank you Dr. Mariano! Seriously you gave me faith in doctors again and motivated me to get back on track and get my life back!!! It’s such a shame that an amazing Dr. is so rare to find. I HIGHLY recommend this place.

He is very professional, compassionate, attentive, good listener, and knowledgeable. He has been my physician for 10 years now.

He is very professional, compassionate, attentive, good listener, and knowledgeable. He has been my physician for 10 years now.

Called 2 times yesterday spoke with Monica . Mother in law just released from FCH, needed Diabetic supplies. Its very critical to her well being. At 4pm I shpoke with Monica she said she would call by the end of the day and nothing. Spoke with medical exchange last night and still no supplies. Today spoke with Jeanette about 11:30 AM she said she would take care of it... and still nothing. Definitely will be changing PCP...

Dr Mariano himself, is a wonderful man. He is kind and compassionate. His staff on the other hand, is rude and condescending.

Horrible service. The staff continues to send the wrong prescription to the pharmacy. My mother run out of insulin and ended up in the hospital. The doctor yelled at his staff, yet the issue continues to happen. Also you can't call, because they wont pick up, unless you want to wait 2 hours on the line.

Actually i would like to rate this at least a negative 1 if not negative 5 stars. Here for 2 hours or more with my parents. This dr. Is not professional and his staff is worst. Trying to switch dr but this place needs to be shut down already. This place has been horrible for years. Overbooks and they slack on getting priscriptions to pharmacy. They never answer their phone.

No stars at all. Unprofessional. Unorganized. Irresponsible for patient care or patient needs. 3 to 4 hour waits after arriving 20m early for an appointment. I've been waiting 2 months for an MRI, which require a Physical Therapists approval and they never sent or filed my referral in the first place. Communication in this office is near non-existent, and it's possible I could lose my job because they take their sweet time and forget to do essential duties

I’ve been calling for two days to try to schedule an appointment but nobody answers! After reading all the negative reviews I am going to try to get a new doctor! This guys horrible.

I took paperwork to the Dr. And it's be en over a year ago and I have never been able to get the paperwork back and has never been mailed. I have been trying to get in touch and nobody answers the office phone. Over three years still don't have my prosthetic leg . Lots of lost time .

my first experience was horribile, the staff at the front looked like they were not real staff, and did not want to help me. also this dr said that cal viva didnt pay him so he didnt know if he would take anymore cal viva patients

Worst clinic ever so unorganized!Be prepared to wait 1 hr prior to your actual appointment time.

caring. Excellent listener. He answered all my questions. Polite. Best doctor to have. Sweet. And very handsome.

Was able to diagnose and treat what other doctors couldn’t! Love him, very knowledgeable caring and professional. wish he was my doctor from the start. Thank you

I have been going to his office for a very long time and I’ve always hated it. The wait is very long, once I waited for 3-4 hours! And whenever I’m in my appointment he’ll be honest but very, very rude. Not very long ago, I had to be there to get some shots he couldn’t give me the shot so i had to go all over town to get them. During that appointment also, when my reason to go there was to get shots, he told me that the real problem with me was my acne. He said I was ugly because of my acne and it hurt me a lot because I am very insecure about it. In my opinion, Dr. Mariano is very rude and fails to reach my expectations of what a “doctor” is. I wish I could rate him and his clinic 0 stars but unfortunately, I can’t. He was also very rude to my sister too, who went there and said the same things to her. Dr. Mariano points out all the bad things about me during the appointment that are unnessecary, not in a formal doctor way, but as in a bully. To me, Dr. Mariano is no doctor, and doesn’t deserve the name "doctor" because doctors are respectful and respected, and he doesn’t reach those expectations. Don’t come to this place, it’s not worth your time, or your money. Most of the time, he doesn’t even have the right prescriptions and he’ll give you the name of the prescription but it will be hard to get it because you’ll have to go all over the place, not knowing if the other place will own and sell the prescription. This place is definitely a full 0/0

Disgusting! Angry! My aunt was supposed to be a new patient here because someone recommended this place although we should have ran elsewhere when we arrived and saw the building, the area, dirty, messy, reorganized, etc. I wouldn't call this place a family clinic anyways! So we arrived to my aunt's appointment and the girl in the front (whom seemed clueless, lost, illiterate, and knew nothing) said she didn't have an appointment and said that the doctor could not see her because he leaves at 12, mind you the lobby was packed. How does he leave early and see the 50 people who were there? Well anyways, we left empty handed. To top it all off, while we are there, like two people walked in saying they wanted to speak to "the fat guy in the back" because it has been too long since they were supposed to get their prescriptions and now someone had to go to the hospital because they wouldn't give them the medicine. Too much happened and my aunt didn't even get seven, she never got the papers to fill out, was not offered an appointment or an apology or anything. The so called staff is ridiculous, the clinic is a compete mess inside and out! The girl didn't seem to know what she was doing. Decided to go somewhere else!