Valley Skin Institute's Online Review Report Card
5.0
Average Star Rating
267
Total Reviews
2
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Valley Skin Institute received 98.5% positive feedback, with patients praising the professionalism, caring nature, and friendly staff. However, 1.5% of the feedback was negative, primarily citing rude non-physician staff and appointment scheduling errors. Overall, the practice is appreciated for its high-quality care, yet it needs stronger time management and communication improvements.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Valley Skin Institute's Reviews
I'm thankful for the people here! Cheri Ponce is incredible. She is the bomb! She and her staff made me feel so comfortable. I'm eternally thankful for her and all she's done to help me. I highly recommend this awesome place and the awesome people that work there.
Reviewed On Google
I am so grateful for valley Skin Institute. I have had 3 small skin cancers removed. I am healing from a chemical peel. Patty does the face peels. She is an angel with blue eyes. My face had so much sun damage. Im 66, and take better care of my skin today, than I did for 60 years!
Reviewed On Google
Valley Skin Institute is an excellent office. From the front office to the people giving care, everyone is friendly and professional. I have always felt they treated me with respect, and took the time needed. The only drawback is the new computer system to check in online.
Reviewed On Yelp
Everyone was very sweet, professional, And much more. I quite enjoyed my visit. Thank you
Reviewed On Facebook
Fantastic, caring and professional staff. Dr. Storey takes time to ensure her patients feel comfortable and well taken care of every step of the way.
Reviewed On Facebook
Highly skilled surgeon (Dr. Storey) exhibiting a high level of empathy for the patient. Excellent support staff.
Reviewed On Facebook
The wait times are short & the staff/medical professionals are amazing! I have been seeing Jessica for a few years now are she is always amazing!! She takes the time to do a thorough skin examination & biopsy any suspicious areas! I highly recommend Dr Story & her amazing staff!
Reviewed On Facebook
Staff in the front is amazing! Treating staff is super amazing. I’m able to get appointments and they actually listen to you there. 10 out of 10!
Reviewed On Google
I paid $150 for a consultation for PRP for my eyebrows just for them to tell me they don't do PRP for eyebrows. Why couldn't they tell me this when I called and before they booked an appointment? One star rating for the lady who patiently answered all my questions, otherwise I would leave zero stars.
Reviewed On Google
I am truly blessed to have the most incredible skincare team by my side. Their expertise, dedication, and tender care make all the difference in maintaining the health and vibrancy of my skin.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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