Western Dental & Orthodontics's Online Review Report Card
Western Dental & Orthodontics
3.7
Average Star Rating
603
Total Reviews
24
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Western Dental received 67.8% positive feedback, with patients praising the friendly staff and helpful service. However, 32.2% of the feedback was negative, citing long wait times, rudeness, and miscommunication. Overall, the practice offers compassionate care, yet it needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Western Dental & Orthodontics's Reviews
Nayeli was very kind and helpful the team was quick and efficient made our appointment very easy and enjoyable
Excelente atención muy amables me gustó mucha la atención
Dominique and staff were very helpful
Excellent ! Brisa was very helpful! Great teamwork!
Horrible experience with all of them. Billing. Corporate. 3 years later still dentures don't fit. Don't go there. Shaw and marks just as bad. Paid over 20k. Save your money. Getting a lawyer.
Exelente experiencia el personal muy professional buena atencion al paciente
My experience at Western Dental truly meant more to me than just a regular dental visit. I came in feeling nervous and overwhelmed, REALLY BAD TOOTH PAIN especially because I had been dealing with discomfort and anxiety about my teeth. From the moment I walked through the doors, I felt a sense of relief. The staff greeted me warmly, and the environment felt calm, clean, and welcoming. Dr. Khalifa Farroukh was not only professional but genuinely compassionate. He took his time sitting with me and listening to my concerns without rushing or dismissing how I felt. That alone made such a difference. He explained every step before doing anything, making sure I understood my options and what to expect. I didn’t feel like just another patient in a chair — I felt heard, respected, and cared for. His gentle approach during treatment helped ease my anxiety, and he constantly checked in to make sure I was comfortable. You can truly tell he cares about his patients beyond just the procedure. His assistant, Amandeep, was such a blessing during my visit. She was kind, attentive, and incredibly reassuring. She helped calm my nerves with her gentle presence and made sure I was comfortable every step of the way. The way she worked alongside Dr. Garroukh showed real teamwork and dedication. Together, they made what could have been a stressful situation feel safe and manageable. I also want to sincerely thank Dominique Gonzalez for her kindness and support. From the administrative side to patient care coordination, she made everything feel smooth and stress-free. She answered my questions patiently and made sure I understood everything clearly. It meant so much to feel supported not just during treatment, but throughout the entire process. What touched me most about this experience was how human it felt. They didn’t just focus on my teeth — they cared about me as a person. I walked in anxious and uncomfortable, but I walked out feeling relieved, grateful, and genuinely thankful for the care I received. I wholeheartedly recommend Western Dental, especially Dr. Khalifa Garroukh, Amandeep, and Dominique Gonzalez. Their compassion, professionalism, and kindness truly made a difference in my experience, and I am so thankful for them.
I had such a great experience with my dentist Dr Farroukh. I needed a filling for a really deep cavity, and I was honestly nervous going in. From start to finish, they were so patient and kind. They took the time to explain everything they were doing and made sure I felt comfortable throughout the entire process. I truly appreciated how gentle and understanding they were it made a stressful situation so much easier. I’m very grateful for the care I received and highly recommend them to anyone looking for a dentist who genuinely cares about their patients!
western dental staff was very qucik and pleasent dominique was very helpful
Thank you Dr F and Sandra
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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