Zoroaster Medical Spa's Online Review Report Card

I have not been there in a very long time! I had an allergic reaction that I couldn't identify what caused it.

New location. Gita, NP is excellent! Michael, the front desk attendant is super friendly. Many services offered. I am 100% satisfied with services received here. Thank you!

Great staff, what stands out the most, is how knowledgeable and attentive the staff is. Whether you're there for a facial, body treatment, or any other service they offer, the professionals at Zoroaster take the time to thoroughly explain every step of the process. They listen carefully to your needs and make personalized recommendations based on your goals and skin type.

Gita is a true artist and has changed my life. Michael and Whitney are so welcoming and kind and treat you like family. I have been coming here for 3 years. I travel from Tulare to Fresno and it's worth every mile!

The staff is incredibly friendly and helpful 💗 I have seen Gita for a couple of years now and I can tell you that she is an amazing NP, honest and talented. The nagging/negative reviews are rude and unfair to this medical spa who genuinely contribute to satisfy their clients. Wishing more blessings to Zoroaster MS!!

I have been going to Gita for over 1-1/2 years. I couldn’t be any happier with my results! I get so many compliments from people. I tell them the truth, I get my work done by Gita. She is the best ever! Love her work and she is so talented in every aspect of her work! The staff is amazing and so professional 🥰.

Whitney, the receptionist, is EXTREMELY wonderful! Pleasant, professional and beyond helpful with answering questions. I was very disappointed with the bedside manner of the NP that assisted me with the CO2 procedure I received. I purchased a Groupon as I hadn't been to Zoroaster before and the Medical Spa I've been going to the last 5 years didn't offer the same procedure (I was looking for something that helped with sun damage repair, not strictly aesthetic). She was not warm or helpful and it felt rushed once she found out I was using a Groupon. If I felt she had given me a great procedure and all the information needed to heal I wouldn't think bedside manner was as important... however, the procedure itself was very quick and the results are near nothing (she did say it would take multiple sessions for results, so my expectations may have been high. But again, it just felt like she was trying to sell me more because others results at different med spas have been significant after only one CO2 procedure). The only aftercare information she gave me was to use ice, keep it moist with Vaseline and if I was in significant pain they could write me a prescription for a different cream. Nothing about protection from the sun, and I had to ask when I could use the serums and creams I had written on my intake form and when I could apply makeup. I was also very confused as to why she didn't go up to my orbital bone, leaving more than an inch below my eye untreated. For a full-face procedure I anticipated it would treat my upper cheek and eye area as well, but that wasn't included. That is my mistake for making an assumption.. The only reason for 3/5 stars is Whitney! It felt like the NP was eager to have me leave once she found I was using Groupon, and even after we left the consultation and began the procedure she made sure to mention how Groupon could only be used once and I couldn't buy anymore for Zoroaster. We hadn't been talking about Groupon for nearly 10 mins... Maybe she thought she was being informative, but it wasn't an appropriate time. I would not reccomend.

Caused damage, only because the nurse is not capable of listening and understanding customers requests. Rude, dismissive and lying NP/manager.

I've been there before and it wasn't all that great because they gave me Spock eyebrows, but I had Groupon bucks and had to use what I had due to my current financial situation. When I walked in, Gita told me that I shouldn't have bought Groupon because I have been there before. I have been there almost 2 years prior to that. She started telling me that it's for new customers only, while their ad says that it's good for those who didn't use it for a year. After a long and unnecessary discussion, she said she will acknowledge the Groupon this one time. Then, she proceeded to tell me that 20 units in not enough. I explained that I only need it done to an area above my nose and 20 units cover more that enough, and I know that because I've had it down many times before. I sit into the chair, and a few minutes later, I feel poking right above my eye brows where I specifically asked her not to do the injections. I stopped her at that point and asked her not to inject there, but she said that I'll be OK and if not she will corrected it in a week. I was very upset, to the point of crying because I know my body reaction and I know that correction is not possible. The result was exactly as I predicted - my eye brows dropped, and now I have hard time using computer all day because my eyelids feel heavy and it's hard to keep them open. I went there a week later and showed her photos before and after, and she still kept arguing that I'm wrong and my face looks fine. I asked her to finish what she started and at least do the injections between the eyebrows, since she only used maybe half of what I've purchased (I saw the syringe half full right before I had to stop her). She started to argue that I'm offending her with my request, but she can inject in the area where I point. Well, it's not my job to point, but her job is to look where muscles are and do the injections. She said that she'd rather refunds my money to Groupon, than do what I ask. She said that she will call the Groupon. I contacted Groupon and they said that they need an email from her, confirming her decision, but now she is not responding to my phone calls, emails or messages. She was very rude with me both times I was there and looks like she took my money, used half of the product to cause damage, and didn't even use the other half of the 20 units. Look at these 3 stars this business has and believe them.

A woman's greatest secret is Gita @ Zoroaster. She is a true magician and artist. The prices here are the best I have ever seen from the Central Valley to the Bay Area. You deserve it.