St. Jude Neighborhood Health Center's Online Review Report Card

They almost rush you out, Rene or Gregorio (unsure if that's his name) was very rude and unprofessional, asked me a question and i was thinking to answer accurately and he rolled his eyes an said "come back next week" and walked out. If you don't like to help people then choose a different career. The front office receptionist apologized and said that's how he is unfortunately. Ive been coming here for 13 years (have been seen by doctor Marino, Ana Crandell they were great and another doctor who made prenatal care so pleasant) and never had this happen until just recently that everyone is in a rush. I loved this clinic but this was a real bad experience.

Variedad de servicios médicos!!

The definition of incompetence. Why make an appointment if im gonna be waiting an hour after arriving seeing people who came way after me without appointment get called up before. This plus waiting another 45 minutes in one of the rooms waiting to for the doctor to arrive.

1hr to a 2hr wait with an appointment in the afternoon on a Wednesday!! I’ve been here about 3 times and it’s the same thing every time. Go somewhere else. Staff is not friendly either… You can tell they don't care about their clients. No sense of urgency. Medical staff looks like they hate their jobs and let it out on their clients. I saw a staff talking back to a Hispanic women and giving her attitude and the Hispanic woman clearly just wanted answers. This is so disappointing because they’re located in a Hispanic neighborhood and every person I saw that was walking out of there looked helpless. They don’t make going to the clinic easy for this neighborhood and it’s so sad that they don’t want to help and welcome minorities with open arms. Very disappointing at the end of the day. It’s been like this for years and years and the doctor SHIRLEY is incredibly rude and can’t be trusted. She doesn’t send labs in on time and doesn’t take her clients health seriously. I really don’t know how this place has 3.9 stars. I’m guessing they’re fake because this place has been messed up for years and I know because this is my neighborhood and everyone has had a bad experience here!!! I warned you…

An hour and a half to two hour wait with an appointment in the afternoon on a Wednesday. Go somewhere else. Staff is not friendly either. You can tell they don't care about their clients. No sense of urgency. Medical staff looks like they hate their jobs and let it out on their clients.

2hr wait with an appointment in the afternoon on a Wednesday!! I’ve been here about 3 times and it’s the same thing every time. Go somewhere else. Staff is not friendly either… You can tell they don't care about their clients. No sense of urgency. Medical staff looks like they hate their jobs and let it out on their clients. I saw a staff talking back to a Hispanic women and giving her attitude and the Hispanic woman clearly just wanted answers. This is so disappointing because they’re located in a Hispanic neighborhood and every person I saw that was walking out of there looked helpless. They don’t make going to the clinic easy for this neighborhood and it’s so sad that they don’t want to help and welcome minorities with open arms. Very disappointing at the end of the day. It’s been like this for years and years and the doctor SHIRLEY is incredibly rude and can’t be trusted. She doesn’t send labs in on time and doesn’t take her clients health seriously. I really don’t know how this place has 3.9 stars on google. I’m guessing they’re fake because this place has been messed up for years and I know this because this is my neighborhood and everyone has had a bad experience here!!! I warned you…

Muy buena atención, gracias a ustedes mi madre está con migo.

wish i could leave 0 our “office is open monday through saturday” i called on saturday and said our office is closed also not to mention the other review about shirley romero is 100% true by far the worst nurse practitioner ever! she doesn’t care about her patients also is impatient and never actually listens to your concern

Me llevo una mala experiencia en especial con las mujeres que atienden a los pacientes que atienden en el escritorio , muy DESPOTAS y te contestan de mala gana y aveces un poco groseras , te dejan muchísimo tiempo en espera cuando hablas por teléfono, y muy poco tacto al hablar contigo , de ahí en fuera las enfermeras y doctoras muy amables .

If I could leave 0 stars I would. I was attended to by a Shirley Romero. Mrs. Romeros bedside manner is unprofessional & rude. At the beginning of our consult she was being verbally aggressive with her staff about the lack of information retrieved for a patients chart. She did not take my personal concerns about my medical issue into consideration when creating my care plan. Mrs. Romero was very upset, after I refused testing until speaking to a specialist. She stated "you dont believe me so go online & look up these tests." Never did I doubt her medical knowledge. She has a very aggressive & rude demeanor. I dont believe she's in this practice for the right reasons or maybe she's burnt out. However, she needs to develop