Sunny Hills Urgent Care's Online Review Report Card
Sunny Hills Urgent Care
4.4
Average Star Rating
192
Total Reviews
144
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Sunny Hills Urgent Care received 83.3% positive feedback, with patients praising the friendly staff, quick service, and clean facilities. However, 16.7% of the feedback was negative, primarily citing long wait times, inaccurate prescriptions, and unprofessional behavior. Overall, the practice is appreciated for its caring staff but needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Sunny Hills Urgent Care's Reviews
This place is really rundown. I had to pay it. I’ve seen amount of money to park my car only to sit there for an hour before they told me to go kick rocks and go somewhere else. A complete waste of time I would not trust your life in their hands. This place is a joke and it should be a convenience store.
Reviewed On Google
This has a pleasant experience! They checked me in quick! The provider was very sweet and she was very efficient. Will definitely come back to this urgent care.
Reviewed On Google
Louis was funny and attentive
Reviewed On Google
This place is amazing. They actually take the time to address your concerns. The X Ray tech last name De Herrera was so cool. I learned a lot from him. The staff is so caring and nice. Also you don't wait long there.
Reviewed On Google
My go-to urgent care - very accommodating.
Reviewed On Google
Terrible experience. Had to seek out alternate care immediately after going here. You’re better off going anywhere else. My doctor GOOGLED my symptoms along with a treatment, then folllwed google’s suggestion on treatment/lack there of. I went to CVS minute clinic after my appointment here and was diagnosed almost immediately after a THOROUGH exam, UNLIKE WHAT WAS DONE AT SUNNY HILLS. I was prescribed eye drops that immediately relieved my symptoms. I would advise anyone and everyone to steer clear of this place.
Reviewed On Google
Today’s experience was great. Super quick check in. I went in for a removal of a splinter in my hand. Nelly or Kelly (I can’t remember), Nathan, and Luis were great. I almost fainted and staff reacted quickly and promptly. Great place, and clean location.
Reviewed On Google
From the front desk to the physician assistant and medical assistant- everyone was very nice and friendly. And wait time was only 15 mins for a sports physical.
Reviewed On Google
This place is an absolute JOKE and you cannot convince me other-wise. My doctor came in and ASKED me what my diagnosis was. Ma'am, that's why I'm here - for YOU to tell me what is happening. She used the scope to look at my eye, which was the problem, but she kept her face and scope about 18inches from my eye. How could you see anything? You can't. Especially if it's a possible abrasion. She googled my symptoms in front of me and then decided treatment plan based on what "Google recommended". Her words, not mine. From check in until leaving, I couldn't believe where I was and what was happening. Save yourself the trouble - don't go here. It's absolutely not worth your time, money or health.
Reviewed On Yelp
Fast and friendly service. We were in town for a competition where my daughter was injured and they were able to take care of us quickly!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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