Kawaljeet Bhatia's Online Review Report Card

She is a good doctor, helpful and easy to talk to. But there is always a long wait to be seen. We normally don’t see her until an hour after our appointment time. This has happened at every appointment for 2 years. This time it was over an hour, so we left. A child should not have to sit in a small room for that long. When we left the staff called and said they didn’t realize we had not been seen yet. I do appreciate the call, but it didn’t change the fact that we waited so long. It’s unprofessional and unacceptable. We will be finding a new pediatrician.

She has been an awesome Dr for my newborn. I met her after my deliver at St Louise. I'm now switching my other 5 kids care to her.

My daughter’s pediatrician has recently retired so on 11/24/20 I called Dr. Kawaljeet Bhatia’s office to schedule a routine appointment. I was told by the person answering the phone that the Dr. would not see my daughter because she is 15 and apparently, that’s too old.It seems that the Dr. will not take “older” newpatients who will only be in her practice for 3 years (until they turn 18). What an unpleasant and unethical policy to have. The directive of a Pediatrician should be the health and care of ALL children. Not just the ones under the age of 15. I’m profoundly disappointed given that Dr. Bhatia’s office was recommended to me by her former Pediatrician.

Every time I come in to see her, it's over an hour wait time and that's when making an appointment. I wonder how long a walk in has to wait.

My son has seen Dr. Bhatia since birth (2006). She is great! We had to go to Kaiser for 6 month and my son cried that Dr. Bhatia wasnt going to be his doctor. Thank goodness we were able to switch insurance and he was able to go back to seeing her.I cant say enough great things about her!!!!

Doctor Bhatia is very empathetic, kind, patient and very thorough. She has friendly, knowledgeable staff and my child is very happy to see Dr. Bhatia when the need arises.

Dr. Bhatia has been my three boys pediatrician for the past 14 years. She is thorough and give you her time. She's not rushed, ever. Be prepared to have a long wait time, but that's because she is thorough and doesn't rush you. I'll be sad when my oldest has to move on to see a general doctor.

She is a very natural doctor. She will try any natural remedies before prescribing medication.

She pushed us out of her practice because I chose to not vaccinate my twins.Please people, do your research on vaccines, do not trust the CDC.

Let me say, first of all, that we Love Dr. Bhatia as a doctor.  She is VERY thorough and knowledgeable. She always got back to us with follow up. Whenever our sons had a medical issue, she took a lot of time discussing the issues and giving her medical opinion. We NEVER felt rushed by her. Herein lies part of the problem with her office. She is completely overbooked!  She needs to have twice the amount of time allotted for patient appointments. There is ALWAYS a wait, even if you have an appointment. Office waiting area is way to small for the number of patients she sees.  Her support staff is very nice, but requesting things and getting them in a timely manner is very difficult. We have decided to change to another pediatric office in Los Gatos.  It is sad that we will have to drive so far to see a doctor, but we cannot continue at this office any longer.  I hope Dr. Bhatia takes a look at her staff and the processes she has put in place in her office.  She is a great doctor, but we can no longer continue with her with all these problems.This is a list of the common types of issues we have had recently:1) called in prescription for refill on November 1.  Pharmacy called the office several times to follow up. On Friday, November 11th, the pharmacy was told that the office would have to see my sons to refill.  I then called the doctor's office and made appointments for the following Monday the 14th at 9:45. Got one prescription refilled due to the fact is was asthma medication and he had been without it a long time.  But we had to wait until the appointment on the other. Why didn't they let us know we would have to come in on Nov. 2nd or 3rd instead2) Monday 11/15 9:45 appointment-actually saw Dr. Bhatia around 11:45  an hour and forty five minute wait time.  My husband finally got out of there around 12:15 pm. Half of his day of wasted for an appointment which should have taken an hour at the most.  The waiting room was filled with sick children and there were so many people waiting that they were overflowing into the hallway.  I would like to say this is unusual, but it is not.3) My son went to emergency on November 21st.  We called in to Dr. Bhatia's office for an emergency referral to Stanford as he needed to see a specialist there.  We had to get him to Stanford by Wednesday the 23rd because he would not have  been seen otherwise until the 28th of November due to the Thanksgiving holiday. Well, they sent the referral over, but they sent the wrong child's information. When I called back they apologized but took the rest of the day to get the correct one to Stanford.  By the time they received it the Standford Clinic had closed. I called Stanford the next morning. We then had to be squeezed in as an emergency at Stanford the next day.  This was not the first time I had problems getting referrals for other doctors.  They often took days to weeks to get.4)  Called today to get records transferred to new pediatrician.  Was told that there would be a $25 per child fee to get records transferred and that Dr. Bhatia is out of the office until a week before Christmas. They don't send out records while she is gone.  So the new office will not get the records for over a month. They are willing to send over shot records now though!  How nice is that!