Christine Choi's Online Review Report Card

I have been a patient of Dr Choi since moving to Sierra Madre in 2008. Attentive to detail, very professional and staff are helpful and cordial. Dr Ahn has recently joined the practice and is also exemplary. Staff are helpful, friendly and professional -- even at times when they are pressed by ringing phones and clients coming and going. What is indeed special is Dr Ahn's willingness this morning to see my 90 year old Mother In Law as a new patient with 15" notice for a "painful tooth" on a day when they were already fully booked. Impressive, compassionate and more than helpful.

It is always a pleasure going to Dr. Choi's quaint and clean offices for my check ups! She, along with her staff are all so friendly (I love Tina!!) AND I know my teeth are in excellent hands...so much so that even after moving 2 counties away I STILL make the drive to keep my bi-annual appointment there! They make me actually look forward to going to the dentist :)

I've been Dr. Choi's patient for over 20 years. I trust her and feel comfortable with her. She has an excellent memory and asks me about my family and job every time I visit her. Her prices are reasonable and she is ALWAYS on time. I have recommended her to several colleagues who have gone and switched to her. I am not a fan of dentists but I do not dread going to see Dr. Choi.

Have been going to her for about 20 years. Very professional, efficient, friendly & caring. Never recommends what might seem like unnecessary work. Fees reasonable. Highly recommended.

I have seen Dr. Choi about 8 years (only very occasionally since I have few problems). She is very reasonably priced, has not tried to fool me into getting any procedures, and I have never been hounded by the receptionist for an appointment as one reviewer said. Also I think she is very pleasant.

Today, I registered with Yelp (just) so I could write this review:At 4:00pm, on New Years Eve (Tuesday, 12-31-13), A veneer another dentist put on 6-years ago, came-off, and it looked really ugly. My night was going to be ruined, along with New Year's Day, because I was not going to let anyone see me for (at least) 3-days, until I could find someone to fix it on Thurs., Jan 2nd. I immediately became depressed, because not only was this the worst day for this veneer to un-cement itself, I am also unemployed and having to resort to the help of a friend for food and shelter, so I am twice as bummed.I was preparing myself to have to wait a week or two so as to obtain free treatment at USC Dental School. So, I went online and looked for "free" and "low cost" dentist's in "Los Angeles County," and downloaded and printed a 24-page PDF of clinics (all over the county). I called the first number listed for the city of Pasadena, and a voicemail said their office is closed for the Holiday's until Monday, 01-06-14.So, I put the list down and Googled "Dentist 91104," and Dr. Choi was the first listing to come up (under Yelp). I didn't even look at the address, and called the number. Rita answered and I asked her if the office did "cosmetic?" She said yes. I explained that a veneer popped-off and I needed it re-cemented. I also said I was bummed because I was not going to allow anyone to see me tonight, tomorrow, or Thursday (until I can get it fixed). Plus, I'm broke and can't afford an office-visit charge. I told her I only had $40, and wondered if (somehow) the Dr. could be so kind as to help me? I even said the Dr. doesn't even have to do it, an assistant could do it. Rita put me on hold and went to ask the Dr., and when she returned, she asked me if I could come right now, and I said yes, and was there 10-min later.When I got there, I filled-out a new-patient form, and was in a treatment room 10-min later. This is when I met the Dr.'s assistant, Vanessa. I must say that Vanessa ranks within the top-3 assistants I have ever met as far as being really sweet and genuinely caring. She stayed there and kept me company. I liked that!Then, Dr. Choi came in, and she is really funny. I was expecting her to not be in a good mood because it was New Year's Eve, and I was holding-them-up from going home to their families (not to mention I have no insurance and no money). So, a half-hour later, my veneer was re-cemented, and Dr. Choi only charged me $40.Although I cannot compensate Dr. Choi for the help she gave me, I will now remain loyal to her as long as she is willing to put up with me. When I am back on my feet and have dental insurance, she will remain my dentist. It takes a lot to impress me, and I never give recommendations, but I am going to recommend Dr. Choi every time I get a compliment on my smile. I got 8-perfect veneers 6-years ago, and they were very expensive, so I am always getting compliments (and everyone thinks they are my natural teeth).As far as that review by Katie S., I disagree. If my filling cracked (as her's), I would go back and have it re-done. The dentist is a business and she is a customer. What's the problem? It's called "communication," Katie! On the same note, if my veneer comes off (even in a year from now), I will go back and ask them to re-do it. I'm not going to get upset about it. Maybe Katie bit-down on some hard candy, and caused her filling to crack. Who knows?I look at it this way... When we receive good service, we do nothing, but God forbid someone have a bad day, then we open our mouths to complain. I bet Dr. Choi had 99 satisfied patients, and Katie happened to be that "1 in 100," while the other (satisfied) 99 didn't take the time to write a review (and why should they?). This is why I take negative reviews like a grain of salt. On eBay, if someone sold 20,000 items, and 1,000 are negative, I look at it as "Volume," and focus on the 19,000 people whom wrote a positive review as opposed to the 1,000 who were not happy, and instead of attempting to resolve it, quickly have a knee-jerk reaction, and write a negative review.Well, I hope I was helpful.Happy New Year Everyone!

My husband and I just started seeing Dr. Choi. We both had cleaning/checkups, and returned for follow-ups. Dr. Choi and her staff are friendly and accommodating. Dr. Choi was gentle, professional, and put me at ease.

The best dentist ever!!! i am terrified of needles but Dr. Choi has such a tender touch that I didn't feel a thing when she injected me nor did I feel a thing during the procedures she performed on me. Dr. Choi and her staff are very professional and attentive to your needs. She doesn't double book which allows her to give you her undivided attention. I would recommend Dr. Choi to anyone who is looking for a fabulous dentist.

Always friendly and professional. I have been going to her for close to 8 years. Definitely would recommend her to my friends.

Dr. Choi has been my dentist for over 10 years, until I went to Hastings Ranch Dental Group for a Groupon special of $35.00 cleaning, x-rays, and whitening. Big mistake, as they then tried to scare me into $4,000.00 worth of work. Said I needed 3 wisdom teeth pulled, etc. Went back to Dr. Choi, and it was only $150.00, no teeth needed extractions. She is very honest, and only does what is necessary.She keeps her prices reasonable by not buying all the new high tech equipment like Hastings. All the work she has done on me has lasted, with no problems. She also puts me at ease, as she is very personable and caring.