Comprehensive Community Health Centers - Cchc Glendale's Online Review Report Card
Comprehensive Community Health Centers - Cchc Glendale
4.1
Average Star Rating
558
Total Reviews
44
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
CCHC clinic received 84.9% positive feedback, with patients praising the professional and caring nature of Dr. Cook and the attentive staff. However, 15.1% of the feedback was negative, primarily citing poor organization and rude administrative staff. Overall, the clinic is valued for its patient care, yet it needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Comprehensive Community Health Centers - Cchc Glendale's Reviews
I have a question about registering on the patient portal, I found how to log in to your account on your website but I can't find where to register? I would be grateful for instructions
Long wait time
Fantastic meeting, very inspirational, and highly trustable. Teymine with Dr Kropac
I am satisfied with Dr. Kropac and Tegmine . They both were wonderful!
I have came here for years, my medical assistant Tegmine was very nice and jumped right in to help me she was so kind to my daughter and made us feel comfortable and cared for! Thank you Tegmine! (I hope I’m spelling her name right)
My daughter and I had a wonderful experience thanks to Nurse Tegmine and Dr. Kropac. Nurse Tegmine was very kind and made me feel comfortable right away. Dr. Kropac was a great listener and provided thoughtful advice that helped me feel more confident to express my concerns. Both were professional and compassionate. Highly recommend this team!
Dr. James akropac and his assistant Mrs. Ovsepian are very professional and caring about their patients
Luis Castro, by far the worst practitioner I've ever seen. I came in with a recurrent perianal abscess (twice in 2 months) and specifically asked to be referred to a specialist. His response at first was: "The colorectal doctor is going to laugh at me." That made it clear his image was more important than the patient's health. And at the first referal request he insisted antibiotics will prevent any abscess from forming. (Which did not) I had to head to the ER for drainage. The ER doctors suggested I see a specialist through my clinics referral for any underlying causes. (Which he refused again) Despite the fact that recurrent abscesses often indicate a fistula or underlying causes (which requires specialist care), he dismissed my concerns and handed me antibiotics, which do nothing to address the root cause. The idea that a patient has to wait until their condition is at its worst before being "worthy" of specialist care is horrifying. If you stay in his hands, you'll basically be left to suffer until your condition becomes unbearable. If you value a doctor who listens and puts patients first, avoid this rent a doc at all costs. Honestly, -10 stars.
I didn’t get to an appointment yet, but I did want to mention that when I first called this place inquiring about payment, the lady on the phone was very rude getting annoyed at me and going like “what code? like confirmation code? You’re going to have to ask someone else or something” Idk who the girl I talked to was but I just wanted to know what im getting into before my visit and ask if they needed procedure or billing codes. Maybe she was confused but she sounded more annoyed than wanting to try to understand my situation. Regardless, I came in person. The people at the front were very empathetic and kind. I guess it really depends on your luck. Im very appreciative of also the one lady who took the time to try to figure out the rates and everything after I provided my financial and health related circumstances. Even though I didn’t get the answer I needed, I appreciated the sincerity and kindness. It’s because of her that im giving this place 4 stars.
We love CCHC. Not only myself as a parent but my kids love it here as well. Dr. Cook is amazing! She takes her time and answers all of our questions. Maral and Andrea are fantastic. They’re so kind and always so helpful. We love our experience every single time because of them! We can’t thank them enough!!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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